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Don't hesitate to contact River Supply about bad nic
submitted over 4 years ago by ayce_k

I just received my order of 250mg Freebase in PG and to my dismay it has the dreaded mushroom odor. I contacted River by phone and they had me email photos and stated that today was the last day they could process replacements. Don't delay, act today!

My batch was from 03112021-03-PG

http://imgur.com/gallery/qdz4X5S

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10 points
 
by wolfpak31over 4 years ago

I got 3 liters of the Same batch(3/11/2021) today. It’s so bad. I thought people may have been overreacting but Everyone was right about mushrooms. I mixed at 3.5% juiced up coil and fired and instantly smelled strong odor of mushrooms. Made me feel nauseous. I love mushrooms but NOT a flavor I want coming out of my vape. They are sending me replacement. I really hope it’s better. Last time I got a replacement from river supply it was the same nic.

3 points
 
by Practical_Scratch967over 4 years ago

Shitty

9 points
 
by apocalypticdiynewbover 4 years ago

In the same boat. What I really want to know is why River is sending everybody mushroom flavored nic for in the first place???? And what about everybody who is most likely gong to receive the same crap in the upcoming days to next week. They just get screwed with bad nic and no replacement?

9 points
 
by wolfpak31over 4 years ago

I agree with you. It sure would be nice if they would chime in over here or somewhere. I understand they are handling replacements very well but some transparency would be nice giving us a more detailed explanation. I guarantee they are reading these posts. I just hope the people that get theirs in the coming days get a full refund if it’s bad and that our replacements are quality nic. I can handle nic that’s not clear but when it tastes like $hit and is not at all vapeable after we spent all our money and can’t get more nic easily I’m not ok with that.

3 points
 
by Forever_Nocturnalover 4 years ago

A full refund would normally be fine but like…there’s still a month left before they’re not allowed to ship to consumer anymore and I also heard there was an exception in the ruling pertaining to replacements/screwed up orders. Maybe that wasn’t correct, but I’d be mad about a refund because there’s nowhere else you can really buy nic right now and I’d be in worse shape than before I first ordered lol

4 points
 
by wolfpak31over 4 years ago

I hear you. It’s a pretty messed up situation. You can still get nic though. I honestly would have preferred a refund so I could go buy good nic and not take chances on another bad replacement. This needs to last me a long time and poor quality nic will probably not last long.

1 points
 
by apocalypticdiynewbover 4 years ago

I'm sure the biggest obstacle with replacing nic is the UPS April 5th cutoff. That's out of their control.

7 points
 
by vApe_Escapeover 4 years agoTobacconist

There are provisions for warranty/refund/replacement situations built in. Maybe someone should tell NR to have their lawyers give it another once over.

Sending out trash at the deadline and then saying there is nothing they can do if you get a bad batch after yesterday is beyond fucked.

5 points
 
by wolfpak31over 4 years ago

I’m totally aware. I just expected better QC from them. I guess we are taking a risk buying nic from anywhere but this is the worst possible time to get bad nic!

0 points
 
by ayce_kover 4 years ago

Hard to say. I'm gonna hang on to this even if they do send a replacement. Hopefully by the time I taper down my nic level, it won't be noticeable at low strength. Or I'll just mix something potent to overpower it.

6 points
 
by wolfpak31over 4 years ago

No, dude. I don’t think this nic is going to be usable at any %. It’s foul. I don’t think you’ll be able to cover it up with flavoring unless you want to vape pizza, and it is a bad mushroom flavoring. Mines getting dumped and I can’t stand wasting things.

6 points
 
by apocalypticdiynewbover 4 years ago

Yeah, anybody who received the same nic as I did definitely isn't going to use it. Shroom cheesecake, shroom ice cream, shroom anything isn't vapable.

7 points
 
by apocalypticdiynewbover 4 years ago

Just received another purchase of nic from River today. I had placed two separate orders, one before the sale and one after. This round is 2 liters of Batch 03232021-01 PG. I'm happy to say both are crystal clear and no off flavors. Time to decant amd freeze them.

Night and day from first order of Batch 03162021-01 PG that tasted really musty and ?shroomy? . Hopefully the replacement is as good as this round.

3 points
 
by armedvaporover 4 years ago

Fingers crossed 🤞

1 points
 
by Demo_Betaover 4 years ago

Damn, I was thinking my 316 was alright; maybe just seemed that way compared to the worse off 250 I got.

1 points
 
by pencilbaggerover 4 years agoFrugivore

> 03232021-01 PG

Yeah I have one from that batch and it seems fine, smell of the nic is a bit stronger than I'm used to but in a flavored mix I'm not picking up any off flavors.

2 points
 
by apocalypticdiynewbover 4 years ago

Yeah this batch number is perfect in my eyes. Crystal clear and no off notes in my test batches. Very little throat hit at 9mg mtl and almost no flavor at 3mg dtl.

1 points
 
by bmarieskiover 4 years ago

My two liters are from batch 03232021-01..hopefully that means I'm good🤞🤞.. Dont wanna open it till I have amber bottles to transfer to (figured since they're not shipping out anymore replacements there's no point exposing it to more oxygen then needed)

1 points
 
by Forever_Nocturnalover 4 years ago

Why would they not ship out replacements if they screwed up? I’m so confused on that. Are they just issuing refunds instead!?

2 points
 
by bmarieskiover 4 years ago

From what ive been hearing.. Yes. They're done shipping nic.. So if you havent gotten replacements sent out already, then they will most likely have to refund.. Who knows tho.. Everything is so up in the air right now

1 points
 
by Srcwormover 4 years ago

I got batch 03232021-02 and it smelled bad but not super strongly, and was not discolored

1 points
 
by apocalypticdiynewbover 4 years ago

Yeah mine was really clear and smell was strong but not any different than any other nic I've bought in the last 4 years. Smell isn't a good indicator though, you really have to mix up a small test batch of flavorless and see if it vapes good. Mine was fine.

2 points
 
by Srcwormover 4 years ago

I opened a bottle of nic from my freezer and smell compared them back to back and the new one was definitely off. I really don’t want to give it a test Vape though. I only vape at 1mg nic now so probably won’t even taste it. But I’m worried about more than the taste. I don’t want to get myself sick from vaping mold or god know what

5 points
 
by hesheretteover 4 years ago

They assured me it was NOT mold (I didn't think so but ppl were spreading that on the last post so I wanted to address the misinformation). They have a certified ISO clean room. There are tons of chemicals involved in nic base, I'm starting to wonder if maybe some ratios got done incorrectly, like too much or too little of something, not enough time to process, improper procedure, maybe their pure nic was nasty to begin with... tbh many possibilities.

I asked them to please follow up with me after their "investigation", I'll report back as soon as I can 😊

5 points
 
by ayce_kover 4 years ago

Thanks for the info!!!

1 points
 
by Geekers_Machineover 4 years ago

Any updates by chance? Im late to finding out about this unfortunately... i got a gallon of smooth salts VG 100mg batch 03052021. The worst part is i stashed it at my friends house out of state since i wont need it for a while, but its my biggest amount saved..

2 points
 
by hesheretteover 4 years ago

they have an ISO certified clean room & assured me it's NOT mold. i never thought it was bc I trust their practices. If it helps you feel better, I don't think I've ever seen a bad batch from 03052021, but I'd DEFINITELY have your friend test it for you if at all possible bc in case it is bad they will take care of you. They won't be able to help you if you don't test it though. GL!!

2 points
 
by hesheretteover 4 years ago

& I've also noticed that most of the bad nic was PG nic! I don't remember seeing anyone with VG nic report getting bad nic. I could be wrong, but a few of us noticed that the bad nic seemed to be PG based nic

2 points
 
by Geekers_Machineover 4 years ago

Thank you! Im gunna drive out on my days off, my friend doesn't vape unfortunately lol

1 points
 
by Geekers_Machineover 4 years ago

Hey! Batch 03052021-02-VGNSS is completely fine!! Sucks i had to open it, but better safe than sorry

4 points
 
by Ristol68over 4 years ago

I've got 500ml of 250mg arriving tomorrow... needless to say, I'm getting a bit nervous lol

Edit: Make that 1000ml of 250mg...

3 points
 
by speleo9over 4 years ago

I checked my 250mg vg freebase when I got home this afternoon. I smelled it as soon as I got the seal off. It's also a light brown color. Also asked my gf to smell it but didn't indicate that it would smell bad. She said it smelled like feet. An hour after my initial email I was able to get an order confirmation of a replacement.

3 points
 
by Nixxuzover 4 years ago

Just checked my 2 gallons of 100mg VG. Numbers are both 02232021-01-VG. Both smell fine...

3 points
 
by bmarieskiover 4 years ago

Well guess I'm fucked then cuz mine doesn't show up till tmr 😔

2 points
 
by ApeCloudzover 4 years ago

I still haven't received my hit salts so what you're saying is I'm SOL if it's bad?

2 points
 
by ayce_kover 4 years ago

Possibly :( That's just what they said. They wanted me to get the email to them before close of business. The good news for you is that I don't think I've heard reports of bad salts yet

2 points
 
by ApeCloudzover 4 years ago

Thx!

2 points
 
by Maximum_Method_912over 4 years ago

I would find that nic color unacceptable especially if it's brand new , should be much clearer .

2 points
 
by duke4eover 4 years ago

Time to order some savory flavors and make the best of it 😂

6 points
 
by ayce_kover 4 years ago

Brie and Parmesan, let's gooooooo

2 points
 
by duke4eover 4 years ago

Oh god, i had a blue cheese flavor. I didn't have the courage to mix it. It smelled so bad.

2 points
 
by Lulzorrover 4 years agoYellow Cake Apologist

03152021-03-VGNSS came yellowed but nutty. 250mg smooth salts.

2 points
 
by satanvacationover 4 years ago

FUCK I just got mine and it’s totally disgusting.

1 points
 
by PanicNo4495over 4 years ago

Well dang I finally pulled out my batch to test it and now I'm not entirely sure. It was very clear looked good but smells very earthy and musty. Made a 10ml batch, put in a new coil and im tasting coil and something. It tastes really awful. Ive never vaped without some type of flavoring though so im not entirely sure?

4 points
 
by Bluenatic96over 4 years ago

Same here. I received 6 liters Sunday [100ml VG] It's clear but smells awful. I sent them pics and pics of the batch number but I don't know where I sit due to them being closed before I could get home to send the email. It smells so moldy that after rinsing the container I used for the pics the odor was magnified in my kitchen. And I swear I could smell a lingering mold/mushroom smell for around a minute through my nose even tho I left the room. Like many, hoping I'm not fucked cause that was a lot of coin to drop on nic even with the St Pat's sale

1 points
 
by ayce_kover 4 years ago

Mine was certainly not clear. Unflavored juice usually does have a slight flavor. Usually slightly musty or nutty, but should not be noticeable in a mix. If you're not sure you're probably good. This batch is undeniably mushroomy. If you still have the original bottle, check the batch numbers against what has been posted lately.

1 points
 
by PanicNo4495over 4 years ago

I dont unfortunately! I threw out original after I decanted. I wonder if they'd have the batch # they sent to me?

1 points
 
by Cjb9090over 4 years ago

Not fot me, I didn't have my original bottle w/ batch number so they told me there's nothing they can do.

1 points
 
by c82mcleanover 4 years ago

This may be a dumb question, but has every supplier quit selling nicotine? I used to get it from river supply. And ecigmafia says it's business as usual for their vape juice, but they're going to have to charge more for shipping. I know the law stated that suppliers couldn't ship nicotine through USPS anymore, but what about FedEx and UPS?

3 points
 
by ayce_kover 4 years ago

FedEx and UPS have said they are following USPS. I've seen some online retailers saying that they are going to continue on with alternative carriers. I believe ID and signature will also be required upon receipt. There's also the onus of extra paperwork and taxes and stuff being heaped on too.

As far as nicotine, Carolina Xtracts is carrying on. There are a couple others that haven't closed up yet. I placed an order with Nicotine Giant Sunday night, though they are not a supplier we have much feedback on. Should be here on Thursday.

1 points
 
by c82mcleanover 4 years ago

Thank you for your reply.

1 points
 
by Demo_Betaover 4 years ago

So I'm torn. I've got a some 250 from the same batch as you. It's a little more musty than the usual nutty smell, but I don't know that I can really taste anything in the test batch.

1 points
 
by ayce_kover 4 years ago

Weird. How's the color? Maybe mine got a little oxidized on top of being funky.

3 points
 
by Demo_Betaover 4 years ago

So I have five bottles from NR , 3 100mg and 2 250mg. The 250s are much darker than the 100s, but the 100s were not colorless either. In contrast, the 100s I got from LNW are crystal clear.

Anyway, there is taste in the 250 vs 100, but I'm not experienced enough with DIY to say what it is for sure.

I just sent them an email. I don't want to be stuck with the 03112021-03 batch if enough people are saying it's bad. Another thing of note, both of my 250s are that same batch, ordered and received a week apart.

Edit: I just went back to a branded juice in my RDA and there is a lingering aftertaste of "dirt" in there.

1 points
 
by VaPeStAr_eight12over 4 years ago

Any bad 100mg nic with vg?,or just pg?

2 points
 
by mojozip1over 4 years ago

I got bad 100mg nic with vg.

1 points
 
by Geekers_Machineover 4 years ago

Whats your batch number please? I got smooth salts 100mg 03052021 and havent found anyone report on it yet

1 points
 
by ayce_kover 4 years ago

u/speleo9 got bad 250 VG.

1 points
 
by jpmmcgover 4 years ago

Just received 2 L of 100mg VG nic from batch 03192021. No problems at all here. Haven't seen that batch posted yet.

1 points
 
by GuttsSpillover 4 years ago

I got two liters of 250mg with that batch number both bad. The first liter came Monday and they are supposedly going to send a replacement, no shipping label yet. The second came today and they can't replace anymore so they refunded. Both have that musty mushroomy smell and flavor, and both are slightly yellowed.

2 points
 
by flavoralchemist57over 4 years ago

I have batch 03162021-01-PG....a liter and a half..... Definitely a musty vape..I E mailed them last nite....Took and sent photos of jugs with cap off and batch number today by noon Eastern time....Received a return E mail stating that they are going to replace it as soon as possible.. Fingers crossed....I know UPS cutoff date is April 5th...but not certain if that means April 5th is the last day to accept vape product packages to ship or whether it means last day that vape product packages can be IN TRANSIT...

1 points
 
by GuttsSpillover 4 years ago

In my email they stated April 3rd was the last day they could ship and they couldn't replace my second order because they didn't have the product or the man power. Hope for the best. Good luck.

1 points
 
by jpmmcgover 4 years ago

Ughhh, that sucks. Were they VG as well? Mine don't have that musty flavor at all, just a bit spicy as normal. I compared them to two other batches I have stored in the freezer and they we're all similar in smell and color. I didn't pour any in a glass to really check the color. In the white jug it appears very slightly yellowed but I can't tell if that's the container. I'll begin using it in the next week to really check it out.

1 points
 
by GuttsSpillover 4 years ago

Yea they were VG

1 points
 
by Srcwormover 4 years ago

I just opened mine, it was bad, I emailed them, they said send pictures and that I can get a refund but can’t send me replacement so now idk where to buy nic because that’s the only place I ever got it. Also I don’t even know if I can now bc of the ban

1 points
 
by ayce_kover 4 years ago

I just got an order from Nicotine Giant. Give 'em a google. A little pricier, but good quality.

1 points
 
by Srcwormover 4 years ago

Thanks bc I am panicking

1 points
 
by Srcwormover 4 years ago

I just took a quick look and unfortunately they sell in way bigger quantities than I need. I have dropped my nic level to 1mg over time and planning to continue dropping to eventually 0mg so I only need a few ounces of 100mg

1 points
 
by ayce_kover 4 years ago

They sell 120 ml bottles

1 points
 
by Forever_Nocturnalover 4 years ago

My order comes tomorrow. 1 gallon of freebase (PG). I will report back on the quality! Your post kinda makes me nervous though. If I have the same dreaded #mushroomgate issue does that mean they won’t replace it for me? What about anyone getting nic in the next few weeks that have the same problem?

2 points
 
by satanvacationover 4 years ago

Sounds like it’s refunds only now. I just sent them an email. Mine smells hella musty.

1 points
 
by Forever_Nocturnalover 4 years ago

Ughhhh 😥better get my Carolina Xtracts order in lol I guess I could always cancel if it’s good.

1 points
 
by sarra1833over 4 years ago

Mine is the same number as yours but mine is 02-VG and I think it smells fine? It's yellow like pee?

Also, I had a small plastic bottle in the fridge of 47 mg nic in a 240ml bottle and it's frozen solid. Will my 100mg nic liter freeze solid also?

2 points
 
by ayce_kover 4 years ago

I've not had any of my nic completely freeze solid, but I also haven't put anything less than 100mg strength in the chest freezer.

1 points
 
by sarra1833over 4 years ago

I may have found new nic. Check it out.

https://thevapemall. com/pg-vg-nicotine-base-flavorless-base/

1 points
 
by sarra1833over 4 years ago

Done and fixed. Took me a minute to find this lol

1 points
 
by Geekers_Machineover 4 years ago

Link broken?

1 points
 
by sarra1833over 4 years ago

I just complained. It's total bullshit.

1 points
 
by Demo_Betaover 4 years ago

So it's odd, I've got two 250mg bottles of the same 03112021-03 batch, both smell off, but I'm only getting the nasty taste from the test batch from one of the bottles, not from the other.

1 points
 
by ayce_kover 4 years ago

That is super weird... my bottle was definitely off, but it doesn't sound as nauseatingly bad as others'

I was fortunate enough to get a replacement shipped out in time. Fingers crossed on a better batch, but if not... c'est la vie. I've got enough in the freezer to last quite a few years

1 points
 
by Demo_Betaover 4 years ago

Yeah, they just reshipped mine as well; hoping they figured out what was wrong and are sending us clean stuff.

1 points
 
by DimFallover 4 years ago

Just tested my batches:

03222021-02-PGNSS (100mg/ml PG Salt Nic) - Has a weird smell. A little yellow, but not to a concerning degree (at least to me). Whipped up a test batch unflavored at 3% and noticed a mild mushroomy taste. Might not be noticeable in a mix, but I'm nervous to use it. Anyone know if the bad batches are safe to vape, even if the taste is a little off?

03162021-01-PG (100mg/ml PG Freebase Nic) - Saw this one mentioned a couple times already in this thread. Mine has a mild smell, but not as noticeable as the salt batch I have. However, the mushroom taste in the unflavored test batch I made is much strong in this one. It's also very dark yellow, much more so than the salt nic. Will definitely be disposing of it.

About to email them about both batches now.

2 points
 
by flavoralchemist57over 4 years ago

I had 03162021-01-PG.... A liter jug and a 500ml jug.... Mixed a flavorless PG/VG blend with it and did a finger taste test..... Bad News...absolutely had the musty taste....and I am of the thought that it will never go away and will translate into a vape with that musty taste.... I E mailed them last week on Tuesday....and included photos of the jugs with the caps off and another photo of the Batch#..... They replied and said they would ship replacements. Got an E mail from them again, stating that it shipped 4/1/2021..... E mail had a UPS tracking number and it tracks to be IN TRANSIT..... That was last week....

1 points
 
by DimFallover 4 years ago

Just got a reply from them; they said they are unable to offer replacements and the entire order has been refunded. Glad this wasn't the only nicotine I ordered; now I'm good for 5'ish years instead of 10+.

1 points
 
by Geekers_Machineover 4 years ago

Was this "musroom" both VG and PG base nic?

1 points
 
by wheresandrewover 4 years ago

Yes. All my nic is VG. The bulk of the comments on all posts about this issue seem to be PG nic but myself and a few others have had funky batches in VG. I got lucky and have a replacement otw. I have a gallon from them coming this week that I'm a bit iffy on. Hoping it's fine but who knows.

1 points
 
by Geekers_Machineover 4 years ago

Was this mushroom only happening with 03/march mixes? My vg ss base is from 01 and 02

2 points
 
by ayce_kover 4 years ago

I've only seen March batches listed and more PG than VG, but some VG were affected too.

1 points
 
by Geekers_Machineover 4 years ago

I just checked my gallon i have stored at a friend's house and its 03052021 now im scurred.

1 points
 
by Geekers_Machineover 4 years ago

Anyone have smooth salts 100mg VG batch 03052021 by chance? My gallon of it im keeping at my friend's house thats out of state since i wont need it for a long time, but now im worried im gunna have to drive out there to test it..

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