Hey guys, just figured I would create another post about the earthy nicotine that I just received from nicotine river. I ordered 2 liters of 100mg/ml purnic freebase from them. Once I received them, I opened and gave it a smell and... Yeah it smells like I went outside, grabbed damp potting soil, and took a big sniff.
The batch is 03232021-01-PG.
Should I contact them or just wait until they come out with an official response?
E: They have already assigned a shipping label for a replacement and are getting my order prepared. Very quick, 10/10 for customer service.
I just received mine an hour ago to MA, shipped last week 100MG 50/50 VG/PG and it's fine, no problems with mine. Just wanted to post in light of the recent problems.
Good luck man, if not they are solid in terms of customer support.
It's moot now but how come you guys never stopped buying from these crappy vendors? It's not like NR and NN are the only options- go somewhere else! You only need to poke around this sub for ten minutes to see how many complaints these vendors get. It's like you see a seller with 51% positive reviews and still buy because you think the odds are in your favor?
I have used River Supply/NR just because their customer service. Only done DIY for a little over a year, but the one time I had an issue with an order they responded the same day via email, corrected the order, and gave me an account credit on top of that without me even asking for it. I usually check them to see if they have flavorings I want first before looking elsewhere now. That customer service gave a great overall impression of them. They seem to employ nice people, and I like to support that.
When I researched them there were many, many more positive marks than negative. They had a good sale and I wanted to buy large quantities so I figured it was a win win. Even if I wanted to change my mind now its too late. Nobody else is taking orders that I know of.
If it was my hard earned money, I would contact them immediately. My nic is vg, seems most all are having issues with pg base nic.
I went ahead and submitted a ticket with them. Will see what comes out of it.
I’d call them, they’ve always picked up the number on their site quickly and helped me out in the past. Such a bummer about this bad batch crap, I got one liter in that’s good but have two on the way I’m worried about
They did answer and had some of th best customer service I've received in awhile. The lady was extremely understanding and said that it's being looked into. They are sending out replacement batches and only needed me to send pictures of the nics color and pictures of the batch number.
After seeing all these issues I thought I better check mine. So I cracked it open just now batch# 03162021-01-PG and it seems to be fine no odor at all.
Same exact batch I have and although at least one other person reported that it was bad, like you, mine is also good. Might give you further peace of mind to try vaping it unflavored. It’s not going to be absolutely flavorless mind you. Another nic shipment I have from a different vendor tasted almost exactly the same as my River nicotine batch.
Not to say others didn’t have any issues but it’s definitely not all encompassing even within the same batch numbers. I was quite relieved when my tested out ok. What a pain in the arse this whole anti-vaping thing is. Just defies logic when one considers what combustible tobacco does to a persons body. So thankful I found vaping and was able to quit the smokes.
I have a liter of 250mg from river being delivered tomorrow. It's the first time I've ordered nic, period, and I'm actually glad I ordered from them - even if mine ends up being from a bad batch. From reading the comments and posts in this sub, it seems to me the company has handled this situation in just about the best way possible.
Jesus fucking Christ, 5 liters arrived today, all from the exact same batch as OP. Took a tentative whiff, dirt. I just got done playing runaround with UPS before seeing this post, just got home with my 5L from the pickup station. Yesterday UPS said they delivered and they didn't, then they finally delivered today (funny, the tracking page now shows two separate deliveries for the exact same shipment) and now this. Jesus fucking Christ.
I just got a liter in, batch 03192021, seems fine, good luck to all those with the bad batches
I got lucky as well. Got the same batch as you (03192021-01-PG) earlier this week. It smelled fine and was nearly colorless, but to be sure I made a tester of it today. No problems with it. Broke it down into smaller bottles, and it joins its brothers in the freezer.
Hope those who were not so lucky are able to get things corrected.
Oof, I just went to finally unseal my 2Ls that I ordered, as I was still waiting for my amber boston rounds/argon to show up so I could permanently store them in the freezer. They've been hanging out sealed in their original container in my freezer until then.
Just opened them up to this mess.
03042021-01-PG:https://imgur.com/a/zULnWkv
03102021-02-PG: https://imgur.com/a/9YykFKt
Ouch those look pretty dark. I would poor some into a clear glass bottle to make sure but they look pretty dark. Do they smell bad?
03102021-02-PG is absolutely the most offensive thing I've smelled. Like musty, peppery, earthy smell. The 03042021-01-PG is just peppery, but still pretty stout. I typically prior to the ban only worked with 48mg/ml as I just felt more comfortable working with a lower strength as my final product would only be 1.5 mg/ml or 3mg/ml. Would only a peppery smell indicate it's bad? I'm up in the air about 03042021-01-PG as to whether it's actually bad or not.
Edit: Also if they do replace these does anyone have an idea as to how to safely dispose the bad batches assuming they don't actually want the bad batches mailed back?
Update: NR got back with me this morning (Thanks, Jessica!) about these batches and stating that both were removed from their inventory due to these issues and dispatched two new 1L 100mg/ml. I did ask directly if the replacement would be vetted for quality or if there was a possibility of being in the same predicament, to which they replied that new batches should be free from these issues. I guess we'll see
What bothers me the most.. Is that of all the times to not do quality control on the shit they're sending out.. They chose now, when ppl are investing their life savings stocking up before a fucking vape mail ban.. Utterly ridiculous.. With my luck. All of my nic is probably tainted
Yeah although they really just make more work for themselves in the end. Im sure they were just super booked with orders and their QC slipped. Not a great excuse but an excuse I guess.
They emailed me back in 1 day. I sent pics and waiting for a response. I'm sure they're going to get hundreds of tickets on the recent batches. Possible pg issue since not many have said their vg nic is bad. Kinda wish I got vg now.
I just had 6 liters of 100mg VG arrive. I only opened one and it's dark and has a a earthy mushroom smell so it's in the VG as well. My first order ever so I'm freaking out. Gonna try to do everything to get replacements sent ASAP
Dude I always only ever bought vg based nic and last week ordered my 1st pg based nic just bc it’s supposed to be easier to work with and now it’s probably gonna come tainted. Ain’t that how it always goes
You really don't wish that you got VG. It's the worst to work with.
I have a liter of 100mg/ml PG nic from them arriving tomorrow, thanks for the heads up. I'll have to check it out especially close, since I've seen a couple threads on this.
Good luck man, report back your findings.
Just got my order. My nic is from the exact same batch as yours, 03232021-01-PG . We must have ordered on the same day.
After taking the cap off and opening her up, definitely an off smell. I haven't had a chance to compare it to other nicotine I have on hand, but just from an initial sniff, something ain't right.
Dammit.
I have the same batch but it does taste the same as my old batch from like 6 months ago. It's pretty clear has an earthy taste but all my nic I have ever ordered from Different vendors has had the same taste.
What does it taste like tho???
I made flavorless test batches with mine and it tasted exactly like it smells. Like vaping dirt.
Ugh sorry, I was tryna stay positive for your nic lol. I got some in on Friday that tastes & smells like a nasty dirty wet soggy ashtray. Got some like that from them in September 2020 as well. Super disappointing; they're sending me replacements but I hoped for a refund instead
ugh sorry, my hit salts from Sept 2020 & March 2021 both stunk & tasted like wet, earthy, dirty, soggy ashtray. hopefully they're sending a replacement or refund (sorry if u said that already, I'm replying from my inbox not the post)
Sorry to hear that and I hope it gets sorted out. I just received my nic and all seems good, at least by a sniff test. I'll mix with it tomorrow to see if it passes the taste test. The batch is 93192021-01-PG.
They did make a mistake in the order and sent the wrong flavor (picked up some from their clearance section). I called and they took care of it -- got the email with the order number literally a minute after I hung up. They are sending what I ordered, and I can keep what they sent in error. Very pleased with their customer service.
I have 3 liters being delivered tomorrow, will report back once I receive it.
Do you have an update by chance?
I just wanted to add my experience. I started seeing all these posts about bad nic last week, and started worrying because I had a shipment coming. Received my shipment Tuesday 3/30, whipped up a batch of unflavored(as I saw recommended) and YEP it was bad. Reached out to customer service on 3/31, they responded quickly and asked for a picture of the batch number, which I promptly sent. Then they responded that they were sorry the nic wasn't up to par, but all they could do was offer a refund!! I mean, it's cool they did the refund, but why couldn't I get a replacement shipment? A refund doesn't help me if I can't order nic anymore!! In case anyone is curious, my batch was 03232021-01-PG, which I saw many others had. I honestly feel kinda ripped off by the whole thing(not financially, because they did issue a refund).
I ordered 500ml 100mg PG and got it a couple weeks ago. I split it into amber bottles this past weekend and I noticed no smell. After seeing another post about this I just pulled a bottle out of the freezer and gave it a really good sniff. I don't smell anything at all. Hopefully mine is fine!
dang. I ordered some freebase and salt from them 2 weeks ago but didn't open the freebase. salt smells fine. VG, both. Thankfully I ordered the bulk of mine thru CX, just wanted to try some different brands
Ordered half of liter of salts and just received it a couple days ago. Mine was great. Zero smell and crystal clear. I’d go ahead and check your freebase though. Not worth the risk.
Whats your batch please!!
What should nicotine smell like if it's normal?
Normal nicotine shouldn't smell like anything
I contacted them about a bad smelling one and they denied it and sent me a free... nother bad smelling one