I’m sure most of the community members here are aware of Bull City Flavors. I’m just creating this post to praise their customer service and quality products. I have placed a few different orders with BCF, all of which have been wrapped/shipped well and contain high quality products. My latest order had a little goof, but after leaving one voicemail it was corrected immediately. And when I say immediately, I mean I left my voicemail last night and they had shipped the missing portion of my order this morning just two hours after opening their doors, no questions asked. I haven’t experienced customer service that awesome in a long time. I greatly appreciate everyone at BCF for contributing to such a wonderful company. You have just earned a very loyal customer. Stay safe, and happy mixing.
BCF is where I placed my first DIY order a long long time ago. I still remember calling first to ask questions before I ordered and spoke with the owner Drew who was patient and oh so helpful. Will (the creator of Game over Custard) works at BCF as well and is just an awesome dude.
BCF is an example of how all companies should be run, a class act all the way.
I was about to make a post regarding Bull City Flavors, but I'll just add onto yours.
Today, before reading this post, I ordered $200 worth of flavors. 4 hours later, I received a confirmation that my order had been shipped. I figured they would ship it tomorrow, but nope! I checked the tracking number & my order has already been picked up! They can definitely add me, to their list of loyal customers too!
Once again, this group on reddit is helping tremendously with making my own ejuice. I've already got a box of juices steeping.
This new order of flavors is really going to expand the number of juices I can make lol.
Yea BCF is amazing, the last order I received a cracked gallon of VG in it unfortunately but its the only order I have ever had issue with and they have tossed in a number of samples for me over the years and been so good to me in general that I didnt even bother contacting them about the jug of VG. It was 90% fine with only a slight spill and to be fair the delivery guy dropped it onto my concrete porch from waist high so I imagine thats where the crack occurred. I just swapped it over to a gang of 120ml bottles, makes it easier to mix small test batches with anyway.
Long story short they are excellent and the variety they carry is amazing as well.