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Very frustrated. This is now my second oxidized bottle from RiverSupply.
submitted almost 5 years ago by Swankkkk

My first order from RiverSupply was a decent size and placed on 9/04/20 it was an assortment of dozens of flavor concentrates, PG, VG, PureNic 100mg, empty bottles, measuring equipment, etc. Everything from A-Z needed to start DIY. It wasn’t delivered until 9/14/20 so 10 days it took to get from California to the east coast of the US. Looking into it I realized they have long shipping times but reviews said it was a good company and great customer service. When I received my nicotine I was very excited and starting mixing a lot of batches of different juice. Except they tasted a little off. I inspected my nicotine and it was brown, peppery and somewhat moldy smelling. Being new to DIY I realized I received oxidized nicotine and chalked it up as maybe it was sitting in the heat too long going to and from multiple delivery trucks and facility’s till it got to me. I emailed them and they shipped a replacement on 9/28/20 and I received it 7 days later on 10/05/20 which is today. I opened it up and once again... brown, peppery and moldy smelling. I seriously don’t know what to do. I’m getting very discouraged being new to DIY considering I only vape and create juices with nicotine. Here we are now 17 days later of waiting to finally get a good batch and yet still no clear and odorless nicotine. What should I do?? Get a refund and buy nicotine elsewhere? Any vendors with reputable freebase nicotine that isn’t an outrages price along with the shipping cost? Since it requires special shipping procedures. Also with fast shipping? I love Bull City, crazy fast shipping time and no issues ever but as you know they don’t sell nicotine. Here are the pictures of the nicotine color from both different bottles. Pictures of 1st and 2nd oxidized nicotine liquid

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20 points
 
by SmoothVillanoalmost 5 years ago

Never ever in my life has RiverSupply (formerly known as Nicotine River) sent me decent nicotine. It's always harsh as fuck, has a strong ashtray smell and turns brown in a matter of days. I switched to Liquid Barn and couldn't be happier, just avoid NicRiv when shopping for nic honestly.

2 points
 
by Swankkkkalmost 5 years ago

That’s what I’m seeing everyone recommend.. I’m gonna give them a shot! Thanks

2 points
 
by Swankkkkalmost 5 years ago

Also, what’s shipping time like with them? I’m on east coast.

1 points
 
by lildobealmost 5 years ago

I usually order from Heartland Vapes, but ordered from Liquid Barn last time as I wanted to try some of their flavor blends - I agree, their nic base is very nice, and I'll be ordering from them again.

0 points
 
by Swankkkkalmost 5 years ago

Thanks for the recommendation! How was the shipping times?

0 points
 
by lildobealmost 5 years ago

Pretty quick. Order processed the next business day and shipped the day after. FedEx Ground to southwest pennsylvania took about 3 or 4 days.

10 points
 
by _zenithalmost 5 years agoMissing One Flavor

Wow. Mine looks like water. That looks like weak coffee. Refund!

8 points
 
by Kittybit8almost 5 years agoI found my thrill on ID10-T’s hill

Probably about time to ask for a refund honestly.

But keep in mind, that due to the weather you might have the same issue from other vendors.

1 points
 
by Swankkkkalmost 5 years ago

Yeah that’s what I figured but I mean why would they even be shipping and selling it then if you get it oxidized every time and ppl will ask for refunds or replacements I mean you’re losing money at that point as a company.

2 points
 
by stabloggeralmost 5 years ago

Yep, plus, a nic that was really fresh and crystal clear when shipped doesn't turn yellow or light brown while on the way to you, even if the weather is hot. Sure, temperature may increase oxidation, but not THAT fast and dramatically.

I have had nic from Hiliq shipped right from China and when it arrived weeks later, is was still clear, not even slightly colored, and didn't smell strange.

1 points
 
by pnutkmalmost 5 years ago

shouldn't be every vendor..I ordered from vaperstek 3 yrs and in the middle of summer in Texas over 100 degrees and transit times was the same as river supply, and never once was it bad ..River Supply just has bad nicotine

1 points
 
by Kittybit8almost 5 years agoI found my thrill on ID10-T’s hill

Technically, that could oxidize as well. Vendors has no control over how the delivery company handles the package once it's out of their hands. It could just as well end up in the back of a hot truck, no matter which vendor you purchase from. That was my point.

0 points
 
by Rotor_Tilleralmost 5 years ago

The weather right now is free AC. Coldest start to October I've ever seen.

2 points
 
by MiLlIoNs81almost 5 years agoJust put the DAAP in the bottle & nobody gets hurt

Not on the west coast. It's been unseasonably hot here.

0 points
 
by DrBrogboalmost 5 years ago

It still gets up to about 105° here in the southwest.

7 points
 
by Keroseneslickbackalmost 5 years ago

Yo, same deal, same time frame here.

First thing, River is kinda infamous for this, going back years.

Second, mine was the same, and actually worse. Here's the thing too: The original I got and my replacement were oxidized. Shipping was two days because I live close. And they were PG. The salt nic wasn't as oxidized, but it was still bad at concentration. By the time I asked for a third round and asked for the newest, I got an email saying what I got was the freshest... and I got my refund.

River is great for everything but nic. Flavors, VG/PG, service and everything else. Just not nic.

1 points
 
by Swankkkkalmost 5 years ago

Wow I figured it was because of the shipping time and sitting in delivery trucks and the heat but you were only 2 days away and same thing so I think their nicotine batches are just bad or sit too long in their warehouse. I even sent them the batch number off the 1st bottle to make sure I got a different one. I’m satisfied with their customer service and everything else in my order was great and no leaks or damage just this nicotine debacle sucks. That’s a huge staple in mixing DIY. So I’m stuck with shitty nicotine until I can get an order coming from Liquid Barn.

1 points
 
by Keroseneslickbackalmost 5 years ago

The thing is too, the second round had WORSE nicotine. Like grey/brown, very very bad. And they said that was from the newest batch. And again, two days shipping. The fuck?

Anyways, I've heard LB is good for nic, just not flavors. I'd be interested to hear how the nic arrives! LB does put a note about possible heat issues in shipping.

1 points
 
by pnutkmalmost 5 years ago

I agree..good service and flavors..but nic is terrible

5 points
 
by jermsworms432almost 5 years ago

I got an oxidized bottle too recently, they sent a replacement but I haven't checked it yet. Definitely going to look when I get home!!

2 points
 
by Swankkkkalmost 5 years ago

I bet it’s gonna be the same shit you got the first time... I’m not happy with their nicotine. Everything else is cool but definitely don’t think I’ll shop with them again between the shipping times and this nicotine debacle. I’ll take 5ml less of each concentrate flavor since you only get 10 from bull city and get it in 3 days VS buying from river supply and getting 15ml but waiting a week to get my order.

0 points
 
by jermsworms432almost 5 years ago

Shit, thanks for the remind, almost forgot to check!

3 points
 
by jermsworms432almost 5 years ago

Eh, its fine. Just slightly yellow, which is normal if I'm not mistaken.

5 points
 
by Fun_Kindheartedness4almost 5 years ago

Omg i have never seen nicotine that looks so bad 😲

Even had nic sitting on a shelf for a year and it just went a pinky color

Whats the temp in south cal?

2 points
 
by xenochrist420almost 5 years ago

i have stuff that was shipped internationally over the course of 24 days, has been sitting in a fridge for 2+ years and is still not that color (its from cali too)

2 points
 
by kuri_sanToualmost 5 years agoDiketones, Schmiketones

Yeah, based on the color alone without any additional testing I would dump that into the toilet

0 points
 
by Fun_Kindheartedness4almost 5 years ago

It must be the temp in shipping and its sitting longer delayed due to the flu, but thats not good they should be shipping it with dry ice (or some kind of chill packaging) to keep it cool

1 points
 
by pnutkmalmost 5 years ago

shouldn't be every vendor..I ordered from vaperstek 3 yrs and in the middle of summer in Texas over 100 degrees and transit times was the same as river supply, and never once was it bad ..River Supply just has bad nicotine

0 points
 
by hesherettealmost 5 years ago

its been INSANELY hot here in so cal for over a month, like 90-105 most days when we're usually like 60 to maybe 75/80 this time of year.

5 points
 
by Kharris2malmost 5 years ago

Liquid Barn CNT Nicotine all the way! 👊 Liquid Barn is all I've ever used and I've never had a problem. First time was their basic nicotine which is good but if you wanna spend the extra $ go with the CNT Nicotine you won't be disappointed. Odorless and almost as clear as water... (Well maybe a light light pink color) Like I said before I've never had a problem with my nicotine from Liquid Barn so I figure if it's not broke don't fix it...

1 points
 
by Swankkkkalmost 5 years ago

Im looking at their website right now from all the recommendations! I should of just stuck with them but I’m new and learning. I was just looking at the CNT nicotine. Gonna order a bottle. What’s the ship time till you get it usually with them?

-1 points
 
by Kharris2malmost 5 years ago

Where you at? I'm in NY the Nazi State and it usually takes less than a week if ordered before Monday night.

0 points
 
by kuri_sanToualmost 5 years agoDiketones, Schmiketones

Is CNT an abbreviation for Carolina EXtracts?

edit - I am not an american

4 points
 
by [deleted]almost 5 years ago

That is eliquid fresh from the package??? I thought it was coffee from the preview!! I have a nic bottle in a drawer since 3 years and it doesn't change like that. Ask a refund.

1 points
 
by Swankkkkalmost 5 years ago

Yup fresh from the package! First one and second came just like that in the pics

4 points
 
by bl4ckn4pkinsalmost 5 years ago

I had the same thing happen from River. Twice. Smells like shit.

But they’re out of SoCal and maybe it cooks in the USPS. They’re a good company. Responsive, friendly, willing to send out replacements

Is it safe tho? Other than the bad flavor?

3 points
 
by Swankkkkalmost 5 years ago

Smells and the taste is terrible and unless you use strong concentrates you’re fucked. If I go above 3mg in any mixes it’s all I can taste. Which I prefer 6mg so I don’t chain vape. Yeah they wear very nice and sent a replacement but like I said 2 strikes now and I’m getting annoyed. I understand being in SoCal and all that but cmon other companies have zero issues with their nicotine so why do they?

1 points
 
by MiLlIoNs81almost 5 years agoJust put the DAAP in the bottle & nobody gets hurt

I swear that something happened with their storage sometime in the last 2 months. CBD and nic ordered in July were fine and this summer has been stupid hot in the SW. Even in Vegas getting it in 2-3 days or so when it was over 112 each day of shipping no problem with the nic. CBD went to WI for a friend and was good as well.

I ordered some cbd end of Sept that's gross\bitter tasting and usually it's very clean. Was talking to my friend who reordered in August again and theirs was the same.

1 points
 
by pnutkmalmost 5 years ago

seems they know this with many complaints..but still wanna buy cheap nicotine and make more money off costumers..bc they use to carry better quality, but stopped selling it

4 points
 
by canesfins1909almost 5 years ago

I purchased 100mg/ml in 100% PG from River Supply in about the same time frame as you (give or take a week) and mine came as clear as water. No off smell or anything of the sort. Tbh I haven't mixed with it yet as I divided it up into 60ml bottles for storage in the freezer, plus I have 250ml of nic that I purchased from My Freedom Smokes long before the River nic was purchased, so it'll be awhile before I get to the River nic. I live in NE Florida, so pretty much as far from River Supply as you can get and it only took 5 days to reach my door. This was only the second purchase I've ever made with them so luckily haven't had the need to contact their customer service...

1 points
 
by kuri_sanToualmost 5 years agoDiketones, Schmiketones

I don’t know why you’re getting downvoted. Take my upvote

3 points
 
by canesfins1909almost 5 years ago

I guess when someone has a bad experience with a company, they don't want to hear about someone else's good experience... Just thought I'd share mine since every other post on this thread seemed to be negative.. Tbh I don't care at all about upvotes/downvotes as they are meaningless... But I do appreciate the support..

1 points
 
by pnutkmalmost 5 years ago

I'm pretty sure u ordered riv nic vg based...I had same issues as this guy did..ordered pg based and it was dark and horrible..then tried vg based..which was pretty clear..but still tasted horrible...they just don't have good nic taste wise

1 points
 
by pnutkmalmost 5 years ago

you might be disappointed when u mix with it...vg based is clear..but still nasty

2 points
 
by [deleted]almost 5 years ago

This was my experience with VG based nicotine. I’d recommend getting PG based next time, it has a better chance of being fresh considering it’s more frequently purchased. For this one, they can send you PG base for a replacement if you ask.

3 points
 
by Swankkkkalmost 5 years ago

This is PG based Lol not VG

2 points
 
by kuri_sanToualmost 5 years agoDiketones, Schmiketones

That nic looks like trash. sorry this happened to you. Buy highly concentrated nic during the winter months. Decant into glass but sample your supply

2 points
 
by wolfpak31almost 5 years ago

Same thing happened to me last year. They sent 3 replacements and they were all the same. Dark brown and smelled like rotting fish. Never again will I order nic from them. Carolina xtract is the only place I get nic from. Unfortunately vapers tek is no longer.

2 points
 
by pnutkmalmost 5 years ago

also ex vaperstek fan..and Nic riv also sent me 2 bad batches at the same time this guy did...im hearing CNT is the next best option to vaperstek

2 points
 
by badohmbreyalmost 5 years ago

I'm beyond happy I saw this, I'm really sorry this has been your first experience into DIY and believe me when I say that it should not be and usually is not this frustrating. DIY is the best decision I ever made short of switching from smoking to vaping.

That being said, I had 500ml in my freezer that I purchased from nicriver about a month ago. Saw this and immediately got worried and my suspicions were confirmed. It's the same thing with mine. It tastes like nasty ass ash when I vape it. I did identical testers side by side with LiquidBarn CNT nic and the Nicriver PurNic and it's absolute trash. It's not even that brown or anything but it tastes like ash and mold. I just ordered 500ml from LiquidBarn and I will be sending Nicriver an email today. No wonder it was so much cheaper I should have known. Thank you for this.

1 points
 
by badohmbreyalmost 5 years ago

http://imgur.com/a/GuX1RMs

For reference.... My nic and batch number, in case anyone else has the same batch and same issue as me.

I've contacted river and they just got back to me, should hopefully be resolved. But at this point I've already ordered CNT from LB and would just like my money back... If they want to send me more that's fine too, at this point I'll never get it from them again but everything else they sell is great.

1 points
 
by [deleted]almost 5 years ago

[removed]

1 points
 
by Swankkkkalmost 5 years ago

Thanks for the advice! I’m debating between NN and LB nic right now. They both seem like great options and boils down to preference. What’s shipping time like for you with NN? How long to get it? I’m on east coast and I see their in California too just like RiverSupply.

2 points
 
by hesherettealmost 5 years ago

do not use NN unless you feel like waiting literally forever for them to ship! read up on them. I have used them but only bc I'm literally 20min away from them & am never in a rush to get my nic bc I stockpile

edit- i forgot they have the FIFO/ ready to ship stuff but since you're on the east coast, heads up that i wouldnt order from CA again until it cools off. it's been insanely hot here, literally record setting highs for over a month now! that could have ruined ur nic perhaps. if i were you i'd order from heartland vapes 1st choice, 2nd choice is liquid barn.

2 points
 
by Apexifiedalmost 5 years agoThe Kingmaker

Search the sub for Nude Nicotine before you consider them. We had to set up an automoderator response because the sub is occasionally inundated with people calling them out for their shitty service (for many years now)

https://www.reddit.com/r/DIY_eJuice/comments/iphlid/nude_nicotine_review2019_to_2020/

0 points
 
by tannertechalmost 5 years ago

I'm closer to the mid US and it can take a week or a month tbh. Usually it is made to order so for me it takes about a week before they actually have the nic packed. Might be worth looking at their FIFO regular bottles though for quicker service. I read you want to use UPS not USPS for quicker shipping currently.

​

For me once it ships it is under a week to get to me but I haven't ordered any nic in months.

1 points
 
by kuri_sanToualmost 5 years agoDiketones, Schmiketones

I am not in the US and early in my mixing endeavor found that nic over 50mg/ml must be shipped ground service because hazards

1 points
 
by Kholdermuaalmost 5 years ago

Awe man I ordered my 1st order from them too. Mine was crystal clear though. Sorry this happened to you 😢

1 points
 
by Kholdermuaalmost 5 years ago

Also mine made it all the way to fl from cali so doubt it's the usps.

1 points
 
by 47elements47almost 5 years ago

This thread opened my eyes lol. I got a few 10 ml nic shot bottles that turned to this brownish color, I've got a few juices that I ruined like this, I'm getting more throat hit from a 3 mg bottle than 20 mg nicsalts or 12 mg freebase lol

1 points
 
by Tom-Wingoalmost 5 years ago

Another PurNic victim. I only buy Liquid Nicotine Wholesalers anymore. Had the same problem with NR nicotine. They made things right but I wasted a lot of stuff along the way until I figured out that I had gotten nasty nic. I still use NR for my flavors and VG/PG.

1 points
 
by Twenty_Neinalmost 5 years ago

Yeah river supply is shit for nicotine. Try out Liquid Nicotine Wholesalers. They are all I buy from. They are a decent company and have name brand flavors like capella and tfa they don’t have their whole selection but a decent amount. Also I’ve never had a issue with their nicotine and it lasts pretty long in the fridge.

1 points
 
by [deleted]almost 5 years ago

[removed]

1 points
 
by pnutkmalmost 5 years ago

Same thing happened to me...they were nice enough to send me 2 replacements, but they both look like that, and taste like straight cigarettes tobacco..but they did refund me ...I will not ever order from there Again as far as nicotine goes...im going CNT from liquid barn as Vaperstek was my source but now closed...but it isn't all vendors..I ordered from vaperstek for 3 years..in the middle of summer in Texas..with same transit time..and alway had perfect tasteless, always clear,good nic...River Supply just has bad nic

I was told to get CNT from liquid barn to get best clear quality with no taste..so hoping for the best

1 points
 
by pnutkmalmost 5 years ago

http://imgur.com/a/EzdRKeo

HERES A PIC OF SAME BATCH YOU GOT MAN..IT WAS HORRIBLE

1 points
 
by canesfins1909almost 5 years ago

It is 100% pg based.. that's what I selected in the drop down box and what it said on the side of the bottle.. unless they just put 100% vg into a 100% pg bottle, in which case they royally screwed up..

0 points
 
by xenochrist420almost 5 years ago

those pics make the nic look 2 years old.. i have a bottle of 100mg shipped to canada from liquid barn thats been in my fridge for 2 years and took 24 days to get to me (in winter mind you) and its still not that brown

1 points
 
by kuri_sanToualmost 5 years agoDiketones, Schmiketones

Yeah, that nic looks gross. I’ve seen pics of yellow nic, pink nic, beige nic, without any complaint. But his nic looks unvapeable for sure

0 points
 
by zimmystaralmost 5 years ago

Damn. I'm kinda worried now. I got 2 500ml 250mg/ml bottles in the freezer I probably wont get to for a while and I dont want to open them and introduce any air especially if they're fine.

2 points
 
by kuri_sanToualmost 5 years agoDiketones, Schmiketones

It will still be fine. Take your preferred calculator and mix a 5 to 10 ml batch at the nic level you like and at the PG/VG ratio and vape it. You can put your nic straight back into your freezer but I don’t recommend it. Once you have broken the seal and determined your nic is clean and not oxidized you should decant your nic into glass with polycone caps, place them in the freezer away from children or your wife blah blah, and keep a working bottle at your mixing area

1 points
 
by zimmystaralmost 5 years ago

Yea I just opened a 100mg 500ml bottle I bought before the two 250s and it seems to be fine. I did separate it into separate bottles. I need to get more glass bottles tho

1 points
 
by kuri_sanToualmost 5 years agoDiketones, Schmiketones

Glass is a high commodity and has value in itself. You must wonder why chemists prefer glass to polyurethane

0 points
 
by electrobrainsalmost 5 years ago

That's crazy. I ordered all 3 types of their nicotine a few months ago, got them from Florida to South America, and saw nothing like that. Just the smallest hint of discoloration.

By all 3 kinds, I mean freebase, smooth salts and hit salts. The freebase came very light yellow and salts very light pink.

0 points
 
by squid9898almost 5 years ago

Whatever you do, just don't use that Nic!!!! That's the worst I have ever seen. If you are on the east coast then I would check Heartland for nic. I have ordered the Nic select from them several times and it's great. I can't order from them anymore because I live in NY and they won't ship here the last I checked. I recently ordered from Nude Nicotine. The only problem with Nude nic is the time it took to get shipped was very long, about 10 days when I ordered about a month ago. Good luck!!

-2 points
 
by themotheffect36almost 5 years ago

I get this a lot from my friends that are just getting into this hobby and my tried and true answer is Nude Nicotine. They have a couple of options that greatly minimize oxidation. I personally recommend NudeArmor v3. Been using this since I started about six years ago and I've never gotten an oxidized bottle from them. Super high quality and hits nice too

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