Vendor: Bull City Flavors
Reddit User: /u/ROUNDH0USE
Please post reviews of your experiences with this vendor. Topics to consider:
- Prices
- Selection
- Shipping Time (Out the door - don't blame the vendor for UPS or the USPS)
- Customer Service
- Order Problem Responses & Resolution
- Packaging
- Customer Service & Response to Contact
Negative reviews will not be removed. The vendor is allowed to respond to all comments. Your review will help other DIY-ers decide whether or not they want to do business here. This post will be linked in the wiki for reference.
2015 Review Thread
2018 Review Thread
2019 Review Thread
What can I say that others haven't already? Easily my favorite vendor, if only they had nicotine and a wider selection I would LOVE to not have to ever be forced to buy anything from anyone else ever again, other than the few things only Chef's Flavours has.
Great prices. Shipping so ridiculously fast I think they might be prescient or at least grabbing things I put in my basket off the shelves before I even check out. Really seem to care about the DIY community.
Best, absolutely the best, thing about them: They have never messed anything up. I'm all for vendors making it right when they make a mistake and happy to give them credit when they do, but here's one I order from at least once a month and they have never made a mistake. Never. Not one item left out, not one leaky bottle. Bull City, I fucking love you for that.
Hell, they've even fixed mistakes I've made, when I've checked out and suddenly realized I forgot something and needed to go back and make another order, which has happened more times than I'm going to admit here. I'll get an email from them saying they combined my two orders and are giving me what I would have saved in shipping back in store credit. I haven't asked them to do that, I would have been to embarrassed to call and ask them to do that. They've just done it. I wish I could move to NC and beg the owner to hire me for some position, any of them really, just to be able to say I work for a business that treats customers this well.
Thank you sir and keep up the great work on Noted! BTW, NC is a great place to live and I've got a desk here just waiting for you to join the team
12 years. 12 years until my youngest graduates and I turn up on your doorstep with a printout of this comment.
I've placed a single order from them and it came with multiple leaky bottles.
My friends don't make fun of my luck (the lack thereof) for nothin…
Edit: see reply below
Oh no, I'm very sorry to hear that! Hopefully, we took care of you?
Nah, I didn't notify anyone about it. IIRC, it was after a big sale like Black Friday so I was busy (and lazy) and you guys were busy. Was gonna post in one of these as mentioned above but didn't wanna make a big deal bout it as it was maybe a couple of bottles or so from a big order (> 20), plus it would've been like the only negative comment. It's cool.
Edit: Was contacted right after posting this. They took care of me and then some. Very pleased w/ BCV and will be ordering more frequently from now on. Don't hesitate to make a purchase from these guys, they've earned their reputation for a reason.
Don't play the lotto.
Did they fix it for you?
Bull City is my favorite vendor. Not selling nicotine isn’t an issue for me as I get it from nicotine exclusive suppliers. They always ship quickly, even in these days of corona. The prices are more than fair. Made better by the 6% discount. Free shipping on orders over 75$ or with a coupon over 49. Any questions I’ve had about ingredients, or availability have always been answered courteously. No trace of irritation. And in the beginning I was a bit of a pest. My only gripe, and it may just be a result of their vendors facing corona issues, is the stock, when it runs out it takes an eon to replenish. Which leads to panic buying when they do. Of course, I know, that’s my issue. Really. Great. Vendor.
At bcf the prices are great, shipping is lightening fast, and their customer service is impeccable. I only want for a wider selection. I love the new "Noted" tab where this week's flavor of the week flavors are not only listed but discounted. The recipe packs could be updated since most of them have been around for awhile or at least add some new ones to try. Overall, I'd say that bcf is one of the few vendors who are really looking out for the diy community and mean it. During this pandemic they have remained open and shipping out what they have had until it sold out. One of the few places that didnt fully shutter and leave us all in the dark. A big "thanks!" From all of us diyers, we really appreciated it!
Thank you for the kind words and I do understand what your saying about the community recipe packs we will have a new one coming soon from EdibleMalfunction!
Bull City Flavors is where I get almost all my flavors from. Super fast shipping and great prices. I've probably ordered from them 30 times and it's always been a smooth transaction. Customer service is always super helpful with any questions I have. Would definitely recommend purchasing from them.
Bull City is only one of two places I get flavorings from. The service is excellent and delivery is superb. Living in Western NY, I can get my order in a couple days (under normal, non-pandemic conditions) in a couple of days if I place an order by noon. Since I have enough 100 mg nic to last me a decade, them not selling it isn't really a deal-breaker for me.
I love the fact they offer 2oz bottles now. Sometimes, 4oz is too much, but 30ml isn't enough. Prices are more than reasonable, as well.
Im just here for the new Inw Prickly Pear :) nah for real though I love bull City anytime I’ve asked for a sample in the comments they have always sent it to me shipping to long island new york is quicker then other vendors I use also love the fact that they follow the Noted DIYOD series and have weekly sales based on the flavor for that week which is a big plus to anyone watching those videos to learn about more flavors they can pick up the flavors they just learned about from bullcity for a discount in my 20+ orders from there i have never had a problem of something spilling,leaking or having an incorrect order. All in all I would definitely recommend BCF to a friend and have in the past. Hope everyone is safe and healthy
Bull City is a class act. No nonsense, fast shipping (I haven’t ordered during the pandemic, but they are always great).
If you can get better prices somewhere else I don’t know where that would be.
Seems like often the more popular flavors are sold out, but their selection is so wide there’s always an option. I assume the intermittent lack of stock on popular items are due to some combination of the popularity of the bull city brand and a supply bottleneck up the chain somewhere. To be clear, I’ve never paid for a flavoring and then later been told they couldn’t fulfill the order. If it’s sold out it’s always been marked and unavailable for ordering.
I’ve found some cool new flavors there, things I might not have seen other places, and find all my old reliables consistently. They seem to always repackage the flavorings in chubby gorilla type bottles which are always solid.
Just a 100% reliable, no nonsense, what you see is what you get type of company. Couldn’t complain about a thing really.
I did an order based of the top flavors voted by users in this sub in the sidebar. They didn't have them all in stock, but they had most and I ordered a couple of their community recipe packs. Overall the ordering was easy, shipping was fast and I was able to track my order from start to finish. It was a simple and enjoyable experience all around with prices that weren't outrageous. I got 32 mostly 30 mL bottles for $127 US. That breaks down to $3.97 for a 30 mL bottle of flavoring that'll be able to be used over the course of numerous bottles of ejuice. Not too shabby when you also include the fact that the $127 also included my cost of shipping and taxes....
We appreciate your support!
I asked them for a small drawing in the comments box once. They delivered with a little flower on my invoice. It was nice.
They also consistently beat their estimated delivery date for me.
3 or 4 orders so far, all perfect.
I’m satisfied.
Fantastic vendor, living in NC I get my supplies fast.
Thank you!!
What recipe site could you buy all the ingredients from one vendor? I though it was alltheflavors, there was a "Buy Mix from Bull City Flavors". I used that a lot but I can't seem to find that option anymore.
The best vendor, in my experience. Selection, prices, speed of shipping, all great. For me, I think it's their customer service. Any questions or concerns are quickly answered or explained, I always feel like I'm important to them. I'm also impressed by Bull City's support of the vaping community.
97% of my orders are from them.shipping fast. they correct their mistakes with no problems.prices good. good people to do business with.
Never had issues with this vendor, always got my shipment fast.
Nothing but love for BCF! The pricing, inventory and turnaround on orders are all on point. I'm a relative neophyte to mixing, so I've only ordered from them 5 times so far, but there will be more. I appreciate the Noted section they have added, as well.
I almost use Bull City Flavors exclusively. The only thing I don't buy from them is the Nicotine, and VG.
Customer Service Example: I ordered 2 orders in a single day because I forgot a few flavors, they automatically emailed me and combined the order to save me shipping costs. I didn't ask, they took it upon themselves to do it.
Best flavor vendor there is.
Had some issues in shipping for quite a while though, where the caps would be slightly loose on usually one out of the 7 or more bottles I ordered, getting that flavor on literally everything.
They recently started switching to a new bottle though for their flavors and now they stay in tact.
Their prices are near unbeatable.
Thank you and I'm glad to hear the new bottles are holding up better in shipping, I'm sorry you had issues with previous shipments, please don't hesitate to contact us so we 1. make it right and 2. it helps us identify and correct any issues we are having
Absolutely, and I did contact you the 3-ish times it happened and I was reimbursed or sent new flavors each time and very promptly, so the customer service was great. Keep being awesome.
If I have a few suggestions,
For empty bottles, River Supply has you beat with their $0.33/each 60ml large mouth Chubby Gorilla V3's. It would be amazing if you could beat that, because I hate River Supply with a fiery passion.
I'm not feeling very smart today, but here goes: I've gotten a bunch of flavors from bull city and really like bull city. I think they're buying in bulk and rebottling into the sizes and flavors you want and they seem to do a really good job of carrying the flavors that are generally regarded as best in class that can be hard to find elsewhere. My first buy was a bunch of recipe packs off their site, and some of those packs are really good. Other recipes were meh, but I still use those flavors in other stuff. Their accessories are very fairly priced, but I wish they had more variety of accessories. Overall I'm a big fan of bull city and have been thinking about my next order from them. I think you're gonna get pretty much overwhelming support for them here. Those are my best words today.
Thanks for the feedback, we've been looking into expanding our bottle and other accessory offerings!
When I need to order a flavor, I check bull city first to see if they have it, and there's only been one time they didn't have a flavor, but that was because only diyfs sells it.
I also live in NC so it makes me happy to be able to support a business local to me.
excellent vendor. the only product I wouldn't recommend is their unicorn bottles, if you plan to reuse them. they seem to melt over time.
Thanks for the feedback! Are you referring the the Chubby Gorilla HDPE (squeezy) 30 and 60ml bottles?
BCF is my go to for flavors and pg/vg. I've never had any shipping discrepancies, they always ship fast (even recently), and I've heard their customer service is above and beyond other vendors. I can't suggest them enough, and I wish I could buy nicotine from them too so I'd never have to order from anywhere else. Their prices seem middle of the road, but it's worth it knowing that I'll get my correct order on time.
They have been my 99% vendor ever since they were a small company in 2015. In all that time, I have never been let down. Packaging, shipping time out the door, selection are all top notch. BCF sets the bar.
The only negative I can think of is the store (inventory?) system. When something goes out of stock, it simply disappears from the site. I had rather see an "out of stock" message. Unless that has already been addressed and I haven't noticed.
The consistent service and frequent sales are what keep me brand loyal. Thanks BCF!
BCF has received 99% of my business because they are the premier example of how vendors should treat their customers. The fastest shipping, great selection, and good pricing will continue to make them my go to DIY flavor supplier.
With that being said, the only thing that can be improved upon with BCF would be for them to carry nic and maybe bump up their selection a bit more.
Thank you for the feedback and kind words! We're planning to keep expanding our product offering, in fact, I'm hoping to have Chemnovatic flavors in and available by the end of the week!
My first flavor order came from BCF. That first experience, and the handful after that have all been flawless. Super fast shipping, hand written thank you notes, and great customer service. One time I asked for a sticker for my scale and they sent me 2. I've gotten a couple of samples from them, which was very much appreciated... One time I was trying to order VG and they must have replenished their stock within 10 seconds of my order being finalized. Their customer service responded almost instantly and told me just to order it and they'd put it in the same box and credit me the shipping. They actually sent me (way) more than I ordered one time. I felt bad and offered to send the extra back, but they wouldn't take it...
Like others, I do wish they carried a bit more from certain brands, but that's a minor complaint. I love that they have the noted section now. Their prices are very fair - you might find a flavor or 5 a tiny bit cheaper on another site, but BCF will ship it you 3 times before the other company prints the label. I literally always have a BCF window open. All in all, this is a great company and an invaluable resource for the community. :)
- Prices 9/10 - Hard to beat! There is only one .za website I know of that is the cheapest I've seen but haven't bought there personally. BCF prices are on par with the biggest vendors, some brands are actually cheaper and their exchange rate to $(AUD) is accurate & up to date matching google's, unlike FT! This is very helpful.
- Selection 9/10 - Really great they had everything I *badly* wanted except for HS FVIC and DIYFS Holy Vanilla, maybe a couple were out of stock and I'd say just about *everything* else was there.
- Shipping Time 10/10 - Out the door lightning quick. Put it this way: I made 2 orders right, one with BCF and another with a favourite Australian vendor of mine. The BCF parcel travelled 16,200Km to my doorstep in 4 days and a further 4 days later my AU parcel shows up having travelled a mere 740Km in comparison. How does that even happen? Colour me impressed! It's true that postage *is* expensive to AU, but in this instance you get what you pay for and a service this reliable is so worth it - especially if you are making a large order.
- Packaging 10/10 Everything in one piece and as it should be, no leaks, sturdy packaging, smells like a mix of fruits and vanilla creams. And alright, alright - I don't deny it - it's kinda like a game to rummage through all those macaroni-like packing-puffs (?) each time pleasantly surprised by the flavour name of each little bottle-of-goodness I get out. It's as if I hadn't hand picked them myself when I ordered. I am easily entertained.
- Customer Service & Response to Contact 10/10 - They always respond to me quickly and none of my questions feel silly or too small. Like the time I thought I could get free postage, how much did I spend last time to get that? Oh, I paid! Great! Thank you! That's how *good* your prices are!
- Order Problem Responses & Resolution N/A - I have had no problems this far, and on that note I do believe it is time I make another order! Your Australian friend thanks you for your fantastic service and range of products. See you soon!
Hey all, shopper in New Zealand here :) was really happy with Bull City Flavours, managed to get me a $250 order here in about a week with no customs charges which was awesome. Massive range, only a couple flavours I'm hunting for that I haven't been able to find there, and even got a handwritten thank you for shopping note in with my delivery. Will be going back to Bull City Flavours for sure and they are a nice option for Oceania customers as well.
Literally the only place I get my flavors from. Prices and Selections are always good. Never had any issues and even doing a shipment just 2 weeks ago, things were shipped and delivered within a timely manner. Never had to deal with customer service before since I've never had an issue with my orders.
Bull City has been my favorite place to order from for the past 5 years or so I have been mixing. They are consistently fast at processing and getting orders out the door. I always joke about them being supernaturally fast, but it's really no joke. You place the order, and it's as if they received that order the day before.
I can't think of one issue I've ever had with an order. I've had a few questions in the past that have been answered quickly, though.
The homebrew supplies that have been added now make it even more of a convenient place for me to order from. I was stoked when they started offering those products.
Keep up the amazing work BCF. Love you guys.
Thank you kindly, sir! I'd been talking with Apexified and had made some um bad assumptions but I'll get with you on the community recipe pack if you're interested! Homebrewing is great, it's like making juice you have to let steep for a month albeit with a little more TLC :)
They're THE BEST place to buy flavors in America IMO. They're quick to get your orders out and I've never had a problem in dozens of orders from there. Prices are competitive and they have a great selection.
Just like many others have said they are my favorite. They are my go-to for flavors while i stick to my tried and true nicotine supplier (liquid barn) for nicotine.
Sometimes i wish BCF had nicotine, sometimes i wish LB had all these flavors. But sometimes having experts specialize in their own domain works better. Together they are the perfect combo.
BCF for the win.
Originally checked out the site just looking for a menthol to cool off some of my existing ejuices. A helpful member of this subreddit recommended a flavor and where to find it.
When I got on the site it was easy to navigate by types of flavors, and after a bit of browsing and looking at the excellent prices, I began to realize how affordable it would be to try out so many flavors. It wasn't much longer before I began contemplating starting to DIY my own juices completely!
I ordered my menthol and it was shipped out the same day and less than 48hrs later I made my first attempt to cool off my first ejuice, as shipping was super fast!
I think it's safe to say that I absolutely will be trying this DIY thing, and BullCity Flavors will be my first stop to select my flavors!
Been ordering from them for at least 6yrs.. Very satisfied.. I only go to another Co. When a flavor I really want is outta stock.. Like Pineapple Lassi! 😳.. Went to another Co and they were out too... Been chasing it for a month. 😏 Someday I will catch that Lassi!😜
Thank you, we do have some more Pineapple Lassi coming in very soon, hopefully by the end of the week!
That's great.. Ty.. I do have a question... I ordered a couple citrus soda's from LB...and got Dew Mountain...My invoice states citrus soda -LB... My bottles state Dew Mountain-LB... Name change? Is it citrus soda? Lol...
For me it is not about if a company is perfect with every order, it is how they respond when there is a problem and BCF has always made it right. I probably order more than the average person from them, I would not be surprised if I have ordered 50+ times from BCF. In that time I have only had 2 or 3 problems, 1 was with original FLV bottles that were notorious to leak, no the fault of BCF. The other time was the Real Flavors fiasco, again not BCF's fault. Each time they cleared it up in a professional and expedient fashion and that is why I love BCF so much.
BCF is such a asset to the DIY community. I am sure most, if not all the comments will be similar, never heard much bad about BCF, usually always good.
I just received my first order from them a few days ago and it was a smooth transaction. My next order is already in my cart. Shipping was faster than expected, and reasonably priced.They drew a little flower on my invoice which was nice too. My only complaints really what others have said. Can you start selling nicotine? If you did you would really be a One-Stop shop for most people. I would pay a little bit more to be able to just shop exclusively from one place. Also, can the recipe packs be updated? They're all pretty old already. Maybe on a quarterly basis highlight some new recipe packs to give people a chance to try new flavors and new mixers more often. Also, it seems like the link between All The Flavors website and Bull City website needs to be updated. Thank you and keep up the great work.
I love them so much I just recommended them to a friend two days ago, when I found out he was homebrewing during the lockdown. Like everyone else said, this is my absolute favorite vendor.
I’ve ordered about 6 times now in the past 2 months. Almost always ships same day if I order early enough, prices are awesome. Have never had any issues with them. Almost always has what I want in stock. Customer service is on point. I wouldn’t recommend anyone over them.
Back when I made juice, this was my favorite place to shop. Prompt customer service, reasonable prices, well-packed boxes. I got my VG in bulk off of Amazon, but everything else I got at Bull City.
I’ve been ordering flavors from Bull City Flavors since I started mixing my own juice (2 out 3 years now). They were the first vendor I ever used (based on recommendations from here at /r/DIY_eJuice ), and I haven’t been given reason to look elsewhere. I don’t buy a huge range of flavors, but the ones I do get I imagine are pretty high turnover. I’ve never encountered stock or quality issues. When I recommend other vapers to start vaping, I direct them to Bull City. Shipping is fast and reasonable, and the packaging is always adequate for safely shipping liquids.
Awesome vendor with good prices on flavors and homebrew supplies. They have Lalvin yeasts for $1.09 a pack which is a steal.
Thanks, nothing like a pandemic to sit at home and brew beer or make wine, right?
For sure, would definitely recommend brewing to anyone here who hasn't tried it.
Shout out to you guys, I ordered 9 packs of EC-1118 on your site as well as a couple 10mL empty bottles and it was still under $15 with shipping. Keep up the good work!
Ok let me start by saying that the fast shipping thing is a little unfair... how could you not be fast when you use a teleporter to deliver your goods?!?
For real though, look I get it. Stuff takes time to ship, but we’re in the amazon prime era and I want my stuff yesterday. And ok, people make mistakes so it’s nice when the people are nice dealing with service issues. Reality? I, like most people on here, have no idea how their customer service is because there has literally never been an issue. Everything gets here (nyc) insanely fast, and never ever an issue. There’s a reason they’re number 1.
A few things:
(1) I’d like to see all vendors stop using packing peanuts and just stuff some paper in there or something biodegradable. Just got an order from diyvs and was so pleasantly surprised to have my order (mostly) in biodegradable padding.
(2) I wish their tobacco section were more extensive. (Specifically inw for pipes at least).
(3) idk why those flv 15ml bottles aren’t always offered in 10mL but I appreciate when they are. I do wish they all were. I’m assuming there’s a reason.
(4) I love the flv flavor packs, the community support with the community recipes, and the weekly noted discount now.
Thanks.
BULL CITY FLAVORS IS THE BEST!!! I wholeheartedly agree with @ID10-T 👊 NEVER EVER had a problem with my orders in any way... Super fast processing & shipping. Everything was always there and packed and shipped in good condition... Just wish that they had more of a selection of vendors (Jungle Flavors, Stixx Mixx, Real Flavors)🙏😉🤞 other than that I couldn't say a negative word about them, and will continue to tell newer mixers to use Bull City for their mixing needs. Thanks BCF! 👍
literally the best company out there. I wouldnt order from anywhere else if they carried nicotine! I've had i think 4 orders through them now with $400-$500 total spent and tons and tons of bottles with virtually no issues. I had 1 order, where 1 bag of bottles was leaky, but thats the like 3 bottles out of nearly 100 ordered through them! can't recommend them enough!
Can you add to an order after paying and status is awaiting fullfillment? I forgot 2 flavors I went on there to get in the first place. Like a kid in a candy store..
Unfortunately, we don't have a way to allow an order to be changed after you've checked out but if you place another order and let us know we can combine those and give you a store credit for the saved shipping.
/u/ROUNDH0USE has BCF stopped carrying Hangsen flavors?
We have at least for now because it had been getting increasingly difficult to get orders in.
Okay. Thanks for the info. Hopefully once covid calms down you can start getting them in again. I really want to try HS Australian Chocolate and French Vanilla Ice Cream. Seems like most of the shops are experiencing similar issues getting Hangsen flavors though. I'll keep an eye on the site. Thanks again for your reply