Vendor: Gremlin DIY
Reddit User: /u/mgremlin
Please post reviews of your experiences with this vendor. Topics to consider:
- Prices
- Selection
- Shipping Time (Out the door - don't blame the vendor for UPS or the USPS)
- Customer Service
- Order Problem Responses & Resolution
- Packaging
- Customer Service & Response to Contact
Negative reviews will not be removed. The vendor is allowed to respond to all comments. Your review will help other DIY-ers decide whether or not they want to do business here. This post will be linked in the wiki for reference.
2015 Review Thread
2018 Review Thread
Great place to buy flavors, when I first started diy I went through them, only had one issue in tons of orders and they replaced the leaked bottle and the things it leaked on (at least 3 years ago). Great quantity of flavors and vendors with good pricing. Only reason I don't order from them more often is ship times, leaves their doors fast but going from West coast to East coast can take some time.
4.5/5
Have used them once to try & was very happy with the service & speed. Was going heavy with maple & waffle flavors in particular & they threw in a free 10ml bottle of their Blue Gremlin one shot.
Customer service is great. I found that out by being absent minded. Forgot to add one flavor & realized it about 30 seconds after hitting submit. Sent them an e-mail & they answered promptly with a code to negate shipping & added it to the package. Thank you!
Shipping speed out the door was great. Shipping price was very reasonable.
Prices & selection really surprised me. In a good way. Definitely in line with pricing & they have a good selection of flavors.
Good email list to be on as well usually. They did a good amount of sales to pick up things like strawberry, chocolate, banana etc. Offering 30ml bottles of 6-10 flavors for what's usually the price of a 10ml.
Definitely on my list of preferred vendors.
Also I like to imagine /u/Apexified bursting through their door, cash in one trembling hand, voice cracking, tugging at neck of shirt saying "y'all got any of them flavors?" 😂
When everyone was going crazy for camp tigerclaw I couldn't find both cap gapplehc and flv sour apple at one vendor except gremlin. It was my first time shopping with them, everything was smooth as butter. I don't know if they can beat bcf as my preffered vendor because their so fast and cheap but overall if you need to pick up something your main vendor doesn't have in stock gremlin was a great option for me at least.
They are quick, prices are fair, and they have good customer service. My main complaint with them were their bottles, but, now that they changed bottles, that's not an issue anymore. Their selection could be bigger but overall, no complaints with Gremlin.
Reply to this comment for anything that isn't an experience/review of the vendor e.g. general feedback, questions, or requests that might be answered by /u/mgremlin
Anyone have any experience ordering internationally from them? Specifically, will they use USPS or do they insists on couriers who'll anally violate international recipients?
We only use USPS, either 1st Class International under 3lbs or Priority Bubble Envelope. Bigger orders generally go out Flat Rate Priority.