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Vendor Review: Wizard Labs
submitted over 6 years ago by ApexifiedSuckling from the teats of Daenerys Targaryen

Vendor: Wizard Labs

 

Please post reviews of your experiences with this vendor. Topics to consider:

  • Prices
  • Selection
  • Shipping Time (Out the door - don't blame the vendor for UPS or the USPS)
  • Customer Service
  • Order Problem Responses & Resolution
  • Packaging
  • Customer Service & Response to Contact

 

Negative reviews will not be removed. The vendor is allowed to respond to all comments. Your review will help other DIY-ers decide whether or not they want to do business here. This post will be linked in the wiki for reference.

 

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3 points
 
by fleshconfettiover 6 years ago

Been a while since I ordered from them. They had a compromised payment system so my credit card info got stolen. (this was well over a year ago) They resolved the issue but that is the last time I ordered from them. Use to be my go-to for nic.

3 points
 
by SonOfSam21over 6 years ago

I would absolutely recommend and back Wizard Labs here.

Bit of a long story, but I mistakenly blamed Wizard Labs for an order that had been absolutely contaminated by a fine metallic dust. I lost my temper at certain points during the exchange with Wizard's customer service. Despite this, they were professional and polite. I was given a complete refund for my order, and Wizard staff were tasked with searching the shop's inventory room for traces of the aforementioned metallic dust.

As it turns out, the dust came from the Nude Nicotine order that arrived on the same day, and was opened at the same time. This became evident when my replacement batch of e-juice supplies from Nude Nicotine arrived a week later, covered in the exact same dust.

Wizard was absolutely wonderful about the situation. Accepted my apology and refused to take back the store credit that they had issued me.

I'd also like to point out that the Wizard lab guys/gals kick ass at packaging shipments. Items are always carefully placed, wrapped, and padded. I have more than 10 orders with them at this point and I wouldn't hesitate to recommend them to others.

2 points
 
by humanpuckover 6 years ago

My only experience with wizard labs in past has been around VG, PG and NIC. I've never had any issues and I last bought nic 5 years ago. After pulling a batch out of the freezer recently its still in great shape. Never any issues with shipping, delivery, ordering or anything.

2 points
 
by unknown_hinsonover 6 years ago

I've ordered from them twice. Shipping took about 24 hrs. I asked for stickers both times and got them. The second time I also got a small sample vial of TFA Cocoa for free. So far, no issues with anything I've gotten from them.

2 points
 
by kiswaover 6 years agoProud Sidebar Reader!

Used them for the last four years. Nothing but good experiences.

  • Prices seem reasonable to me.
  • The selection is more than I need for sure.
  • Shipping has always been fast.
  • Customer service has been good.
  • Never had order problems, so don't know.
  • Haven't had anything break yet, so packaging is good.
2 points
 
by br3orover 6 years ago

Number one company for me when I was running a juice business and now personally. Extremely fast shipping, never had a mistake with an order. Huge selection of flavors, great nic and pricing. They also like sending extra (in my experience, strange) flavor samples.

2 points
 
by FirkinSchwarmaover 6 years ago

They've been my flavor supplier for years. I did have my credit card compromised but hey, shit happens. I live in Orlando so sometimes I do the local pickup. One time I needed nicotine the next day because I was going out of town so I asked if the nic could be ready the next day. It was ready the next day so that's nice. My only complaint is my last order was bottled in annoying bottles but I could probably ask for different bottles next time.

Prices: seems fine

Selection: the selection has grown since I started ordering, they have everything I need

Shipping time: a couple days(I live a half hour away so I can pick it up)

Customer service: they hooked it up with the nicotine that one time

Packaging: the bottles are usually different. The last ones are annoying

2 points
 
by thesarlover 6 years ago

Love Wizard Labs. Great service, fast shipping, monstrous selection. Their nic is as clear as glass. Pretty much the only place I order from for DIY.

I like the clean and easy website layout as well. Some sites make it so damn hard to find what you’re looking for.

1 points
 
by runeanover 6 years ago

...Why the LMGTFY link for the vendor? Seems unnecessarily snarky :/

2 points
 
by Apexifiedover 6 years agoSuckling from the teats of Daenerys Targaryen

Links to vendors that sell nicotine are against Reddit’s content policy. Only those vendors have LMGTFY links. Not meant to be snarky.

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