16
Why BCV!?
submitted almost 8 years ago by PlasmaTune

(Whoops, BCF. Forgot about the name change.)

They've updated their site and ruined the mobile experience, now how am I supposed to shop for delicious flavors :(

  • https://www.bullcityflavors.com

Email them and ask for a full site view! (I love the bestsellers, newest items, ect) I've always noticed that "mobile" views ruin the experience when nowadays most people use their phones for orders ect.

  • Current Bugs:
  1. Dropdown keywords searching is no longer available (FIXED)

  2. Wishlist does not add items unless you select your wishlist after adding each item (FIXED)

  3. Full Version on desktop iOS specifically

  4. While viewing "Bestsellers" you cannot select page 2 without it resetting to default "featured items" (FIXED)

  5. This is a personal opinion but the search bar should be put back on the main page instead of the pop up window. (This would help with quick browsing and the orange background is a headache!) (FIXED 😍)

  6. "Wish Lists" located at the top of the page simply redirects to the home page. (Link is just setup wrong)

Comments
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10 points
 
by BCV_Jeffalmost 8 years agoProud Sidebar Reader!

Hey All, We appreciate all of the feedback about our website. I want you all to know that we are working on it and we do hear you and are taking all of the suggestions into consideration as we transition our website. We will do what we can to make sure our customers enjoy their shopping experience on our website. As always, please Tag me, message me, or shoot me an e-mail if you ever have a question, comment, or concern.

5 points
 
by nickgonzoalmost 8 years ago

The new unicorn bottles suck too

3 points
 
by BCV_Jeffalmost 8 years agoProud Sidebar Reader!

We are already in the process of getting new bottles in. The unicorn bottles are only temporary.

2 points
 
by nickgonzoalmost 8 years ago

Brilliant, you guys are awesome! Other than the unicorn bottles I've never had the slightest reason to doubt you guys. And let's be honest, it's pretty nit picky. <3

2 points
 
by PlasmaTunealmost 8 years ago

Chubby Gorilla bottles suck completely unless they're 120ml. They leak, but that's not BCF's fault.

1 points
 
by josefbudalmost 8 years ago

Sorry I know I'm 4 days late, but I just ordered 10 in addition to the 10 I already had... what sucks about the unicorn bottles from them?

1 points
 
by PlasmaTunealmost 8 years ago

They have a tendency to leak badly.

1 points
 
by nickgonzoalmost 8 years ago

They don't fit in with my other bottles in my stash, like I said nit picking.

2 points
 
by PlasmaTunealmost 8 years ago

Appreciate the response! Sorry to be harsh but I'd rather be honest than sugar coat it with suclarose.

1 points
 
by BCV_Jeffalmost 8 years agoProud Sidebar Reader!

Not harsh at all my friend. I promise we are looking into solutions!

1 points
 
by PlasmaTunealmost 8 years ago

Would you mind me asking who's idea it was for the change? It seems that it wasn't even tested on a separate domain before being implemented. (Which is why I ask because it's a rookie mistake) I left the bugs so it can be looked back on.

2 points
 
by 0ptimusRhymealmost 8 years ago

Thanks Jeff!

1 points
 
by BCV_Jeffalmost 8 years agoProud Sidebar Reader!

No problem!

1 points
 
by Tiptup300almost 8 years ago

Yo, who owns "Super Concentrated" Concentrates?

1 points
 
by BCV_Jeffalmost 8 years agoProud Sidebar Reader!

If you are asking about just the regular Super Concentrates and not say Real Flavors or Wonder Flavours super concentrate, we get them from a US supplier but they source them from China.

1 points
 
by Tiptup300almost 8 years ago

Okay, Vaping Zone claims to be the creator of the line. But wouldn't respond when questioned.

I figured I would ask someone who actually responds to inquiries.

Thank you!

1 points
 
by PlasmaTunealmost 8 years ago

I've updated the OP with more bugs found. /u/BCF_Jeff

1 points
 
by BCV_Jeffalmost 8 years agoProud Sidebar Reader!

Thanks for all the updates! Is the bestsellers bug on desktop or mobile version?

1 points
 
by PlasmaTunealmost 8 years ago

Desktop. (Using a different browser on mobile, but it's a full desktop page) the wishlist bug is desktop also.

1 points
 
by josefbudalmost 8 years ago

Hey there! I was wondering if you guys are ever planning on letting carts last a little longer. Mine always get deleted within 24 hours, which kinda sucks when I build up a 20+ item order and want to wait a couple days before placing it. Otherwise I love you guys btw, excellent service.

1 points
 
by BCV_Jeffalmost 8 years agoProud Sidebar Reader!

Shopping carts are saved as cookies on your web browser and not on our system. If your browser clears its cookies or you log in on a different device you will not be able to see your shopping cart. If you are trying to build a shopping cart over time be sure to set your browser to not clear cookies from our site.

1 points
 
by josefbudalmost 8 years ago

Huh... I’ll have to look into that I guess... I don’t clear anything and it only happens with your site so I assumed it was something on your end. Sorry about that!

1 points
 
by PlasmaTunealmost 8 years ago

Any updates? /u/BCV_Jeff I've also found one other bug (updated in OP) but mobile view is still broken 😫

1 points
 
by BCV_Jeffalmost 8 years agoProud Sidebar Reader!

We are currently working on the wishlist bug. for the mobile desktop issue what operating system and web browser is it happening in?

1 points
 
by PlasmaTunealmost 8 years ago

The mobile desktop is iOS (iPhone) on Safari browser.

5 points
 
by Scratch312almost 8 years ago

Yeah, I have to agree...I much prefer the site the way it was before. Now when searching for a flavor, I'm not getting the drop down with results matching my keywords. Now you have to type the whole word in, and then hit search, and then scroll down to find what you're looking for. Kinda sucks.

1 points
 
by PlasmaTunealmost 8 years ago

Make sure you let them know, only way it'll be fixed! And now that you mentioned that, if I don't have that function I'll have to search elsewhere...

2 points
 
by AnEvilBeaglealmost 8 years ago

Does requesting the desktop site do anything?

1 points
 
by PlasmaTunealmost 8 years ago

No unfortunately.

4 points
 
by kindgroundalmost 8 years ago

You have the option of requesting the desktop site AND changing the layout to a list. https://imgur.com/ttVO4yG

3 points
 
by PlasmaTunealmost 8 years ago

That's not an option on an iPhone.

9 points
 
by kindgroundalmost 8 years ago

Yeah. Apple isn't big enough on actual usability. Just perceived usability.

2 points
 
by PlasmaTunealmost 8 years ago

That's why my next phone will be a Galaxy. Need a headphone jack also.

1 points
 
by RearEchelonalmost 8 years ago

Can you not use a different browser at all on an iPhone? Or are you restricted to just Safari?

1 points
 
by bobnidalmost 8 years ago

You can get chrome

2 points
 
by Scratch312almost 8 years ago

/u/BCV_Jeff ?

1 points
 
by wh1skeyk1ngalmost 8 years agoThanks for reading this flair

The desktop site sucks ass now too in case you're wondering.

Basically, BCF has really upped the magnification on some images, as well as the size, making you scroll more and have to load more pages.

While it does make some flavors more appealing, The interface and formatting seem more "clunky" and not as user/hardware friendly as the old layout. My ol' computer sounded like a small freight train loading the 2nd page as I scrolled.

0 points
 
by PlasmaTunealmost 8 years ago

Sounds like you need to go Black Friday shopping this year for a laptop haha, I just looked at it and I think it's better than mobile. Sure doesn't beat the original though. Nobody cares for efficiency nowadays, which is sad.

8 points
 
by surfishermanalmost 8 years ago

I never use a smart phone for browsing anything lol, desktop usage seems fine to me .

Sure beats shopping at EcigXpress , that site is the slowest site on the planet , takes forever to load a page.

1 points
 
by Milenk0almost 8 years ago

ouch. that new layout does suck. looks like its nicriver and ecx for me.

1 points
 
by TheRealBobSacamonoalmost 8 years ago

/u/BCV_Jeff I just wanted to say thanks for your guys' awesome customer service. I bought my first bottle of FLV (because FLV is way too expensive for my taste, as good as it may be) and the package came open from the lid and spilled a little bit in the bag. I contacted you guys and you offered to replace it completely with no hesitation. Which is pretty awesome considering that the FLV is in original packaging and it's not at all your guys' fault that it was leaking. I just thought that was really cool considering many people in the vape industry try to pass the ball from the retailer to the manufacturer and so forth. (I'm going through that now with Stentorian who is trying to make me contact the retailer that sold this RAM in order for them to fix the problem, even though it's a manufacturing defect that has nothing to do with the retailer.) Anyways I just thought it was cool that my experience with you guys is the exact opposite that I usually get when having a problem with a product. Keep up the good work and thanks for your guys' awesome prices and superb customer service. And oh yeah, thanks for the stickers and the "thank you frank" that you always write on my order xD.

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