BCF Shipping Delays

submitted over 8 years ago by BCFInventoryGuy

Hello folks,

I hope you are all well.

I just thought I should pop in to preemptively apologize for the shipping backlog we are currently working through.

As most of you probably know, North Carolina had a snowy/icy weekend.

What you probably don't know is the absolute chaos a sprinkling of snow can cause down here (it melts then freezes again turning large areas into skate rinks). We didn't ship on Saturday due to the weather, and now we also have a bunch of staff stuck at home unable to get to work, so we've gotten even further behind where we usually should be on a Monday.

We do have a skeleton crew here, and we're getting orders out as quickly as we can, but not quickly enough to clear the backlog in as short a time as we would like.

Next Day/Urgent orders are shipping as usual but realistically, we won't get back to our usual speedy turnaround times for a good few days I would guess.

So I just wanted to apologize if you are waiting, and let people know what's going on, hopefully before people start getting frustrated by the delay, and to let you know that of course, we are doing everything we can to catch up.

We appreciate your understanding...

Thanks

Bull City Flavors

Comments

14 points

by T_Maceover 8 years agoresident tobacco specialist

Hard to be mad at a vendor that kicks ass 24/7 and then preemptively apologizes for delays that are, for the most part, out of their control. Don't even worry about it bebe, I'll just pretend my order is 'steeping' until you guys get caught up. 1.

6 points

by BCFInventoryGuyover 8 years ago

Thanks. It is appreciated.

Oh and if anyone on here receives a package that looks kind of amateurish, maybe it looks like it took the guy a few goes with the tape gun, or the packing has a small hole cut and then retaped, as if someone kept forgetting to add the packing slips or something, I'd just like to say that it was like that when I got there.

1 points

by Boondocover 8 years ago

i wonder if this is your hair trapped up under the label of my creme brulee bottle

1 points

by BCFInventoryGuyover 8 years ago

Are you serious?

Please PM me if you are...

9 points

by Zermachtover 8 years ago

This is completely unacceptable. I ordered seven seconds ago, and this delay is literally killing me. Horrible!!

10 points

by BCFInventoryGuyover 8 years ago

I'm sorry, I'd love to help, but irrational customers are strictly Jeff's department, and way above my paygrade.

2 points

by Zermachtover 8 years ago

Paging Jeff!

6 points

by BCV_Jeffover 8 years agoProud Sidebar Reader!

you rang?

6 points

by oldertakuover 8 years ago

FWIW I was getting ready to figure out my first flavor order but didn't know from whom, and now I know. Looking forward to doing business with you!

4 points

by DGsirb1978over 8 years ago

BCF going above and beyond as always!

3 points

by bobbysavageover 8 years agoResident Tobacco Specialist

I don't have any open orders but ima just go ahead and say

>take your time I'll be ok

3 points

by djlavioover 8 years ago

Considering most flavorings have an unlimited shelf life for the most part.. if anyone gives a flavor vendor crap for taking a reasonable amount of time to get an order out due to themselves being late on juice deliveries aka (online vendors) I say shame on them for not having a large enough back-stock for their businesses .. just saying... I've always been amazed by BCF's quickness personally and wouldn't even consider questioning my order progress unless it's been weeks and I've heard nothing..

Bottom line ..Some people don't understand how good they've got it...

3 points

by CheebaSteebaover 8 years agoFrugivore

Darn, instead of 2 days turn-around across the country it might be 3-4 =P

Thank you for the PSA!!

2 points

by priest2705over 8 years ago

Well, I've always gotten my orders from y'all super fast (I'm in Va), so a delay isn't a problem. I'll be placing another order the end of the week, so things should be ok by then, I reckon

2 points

by coop34over 8 years ago

Alabama checking in. Believe me, I know and understand completely. Some stretches of the Interstate only reopened this morning, and the snow/sleet fell Friday night!

2 points

by Tiptup300over 8 years ago

Central PA here, I love when it snows a ton, then it melts over the weekend and people are like "YEAH! All the snow is melting! Cool, that's great!"

Then sunday night as all the snow is melting the temperature drops like a bomb and everything gets a nice thick invisible layer of slippery death.

Love BCV! As soon as I'm not broke, gonna be my next order. Only place to get certain ingredients I want! And Great service!

1 points

by Philosaphuckerover 8 years agoWinner: Best Recipe of 2016 - Grack Juice

Fellow Central PA dweller, here. Can confirm. Melting snow is death.

2 points

by kindgroundover 8 years ago

No problem. I had an order from last week I was expecting but it's not the end of the world. Staying warm and safe is always first priority!

2 points

by Waymore14over 8 years ago

Anyone who lives in the South understands completely. We hoard milk and bread enroute to our bunkers, and go on lockdown for almost a week at the slightest dusting of snow. Schools are still closed here in the Palmetto state and everyone is home watching Clemson vs Alabama. You guys are top notch in my book and have never let me down... Go Tigers!!

2 points

by Glassholerover 8 years agoProud Sidebar Reader!

I put in my first order ever for DIY on Friday at 4. It shipped this morning at noon. I was truthfully stoked it shipped so fast, so don't be so hard on yourselves! Apparently even on your bad days your team is still better than the rest! :) (Also, having lived in Charlotte for 2 years... I feel your snow pain. Hopefully no flaming car pileups this year!).

2 points

by Synysterjesterxover 8 years agoOne of "The Damned"

Appreciate the transparency. You guys rock. Thanks for the vaping banana art...

1 points

by KHcactusover 8 years ago

Everyone be careful out there! My area already had a ton of snow and I'm just watching it pile up again.

1 points

by _Amateurmetheus_over 8 years ago

Ice is no joke. I'm near Portland, OR and we've had a couple ice storms already this winter, including the last two days, and the city pretty much shuts down.

1 points

by ertttover 8 years ago

Thanks for letting us know. It's appreciated

1 points

by Impecunious_Slothover 8 years ago

As a Midwesterner, I'm chuckling at how a little snow & ice apparently cripples those of you in the south. However, you guys rock, stay safe, thank you for the update, and we'll be patient on our orders.

Edit: think driving in snow & ice is tough? Try riding a bicycle on 700C tires, on brick streets, in ice & snow, =p

4 points

by EdibleMalfunctionover 8 years agoThat Sugar Cookie Guy

They just don't have the resources available to deal with any of it like those of us in locations where it is common

1 points

by Impecunious_Slothover 8 years ago

I was in Tennessee once when there was an inch of snow on the ground, now I know what the apocalypse feels like =]

Yeah, we sort of take it for granted that we have the infrastructure and the experience to handle regular snowfall up here, but still, it is a bit funny.

1 points

by SpiderJRusalemover 8 years ago

It would figure that the earth would cause a delay in my first order of DIY supplies. That being said, I'm happy to see your post and I'm very glad I ordered from your company. Good luck getting back up to normal speed.

1 points

by Ziserainover 8 years ago

What an awesome company to come out and let us know about delays in shipping, that's really respectable. Also thank you for whoever humored me by drawing a unicorn vaping an ecig on my order receipt. It really makes my day to see such a silly request of mine actually fulfilled.

-2 points

by [deleted]over 8 years ago

[removed]

2 points

by cloudCRAFT3RSover 8 years ago

Bhahhaha good one automod. You must need some sleep

-11 points

by orbishcleover 8 years ago

I sure hope order #111020 has some goodies in there due to the delay.

7 points

by EdibleMalfunctionover 8 years agoThat Sugar Cookie Guy

Entitled much?

1 points

by orbishcleover 8 years ago

Not at all actually, I was horsing around and making light of the situation, but it didn't come across that way.

In retrospect, poor form on my end. I've been in those situations before and they are not fun.