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Vendor Review: Bull City Vapor
submitted almost 10 years ago by kirktBring on the Diacetyl, baby

Vendor: Bull City Vapor
Website: www.bullcityvapor.com
Reddit User: /u/BCV_Jeff

Please post reviews of your experiences with this vendor. Topics to consider:

  • Prices
  • Selection
  • Shipping Time (Out the door - don't blame the vendor for UPS or the USPS)
  • Customer Service
  • Order Problem Responses & Resolution
  • Packaging
  • Customer Service & Response to Contact

The vendor has implicitly agreed to this review by asking for inclusion in the Verified Vendors wiki. Negative reviews will not be removed. The vendor is allowed to respond to all comments. Your review will help other DIY-ers decide whether or not they want to do business here. This post will be linked in the wiki for reference.

Comments
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10 points
 
by BCV_Jeffalmost 10 years ago

Thanks for all the love guys!!! We wouldn't be where we are without all of you!

1 points
 
by prototrdalmost 10 years agoFrugivore

Will you guys consider stocking Flavorah? It's the only reason I shop at other shops, otherwise I would buy exclusively from you.

2 points
 
by BCV_Jeffover 9 years ago

We know there has been a lot of requests for Flavorah. Probably after the first of the year I will start pulling numbers and see what it would take to start to carry them.

2 points
 
by prototrdover 9 years agoFrugivore

Thanks for considering it! I'd just like to do all my shopping at the same store. Hope you all had a good holiday season!

1 points
 
by coop34almost 10 years ago

Jeff, Any plans for picking up Flavorah? I will bet money that it would be beneficial to you....they are gaining popularity fast.

1 points
 
by BCV_Jeffover 9 years ago

Probably after the first of the year I will look at the numbers and see what it will take to start to carry them. What are the go to flavors from them?

2 points
 
by coop34over 9 years ago

Several of the most mentioned here are Blueberry, Butterscotch, Cinnamon Crunch, Coconut, Cream, Crunch Cereal, Greek Yogurt, Peach, Peanut Butter, Pink Guava, Rich Cinnamon, Strawberry, Vanilla Custard, Wild Melon.

Positive reviews have been posted about all of these. Especially Rich Cinnamon. I know that I would buy most of these.

8 points
 
by coop34almost 10 years ago

Easily my favorite. Jeff and 'em set the bar for all other vendors, IMO. Never one mix up, and have ordered many, many times. Shipping is consistantly fast. Even work weekends.

The only small gripe I can think of, I dont really hold against them. It must be quite a chore to stay in stock for every single flavor at all times, and they have even improved on this recently.

Prices, selection, packaging, customer service 10/10.

If they would start carrying Flavorah, I would never shop anywhere else! Highly recommend.

1 points
 
by VAPORMARKalmost 10 years ago

I have ordered from them several times and I'm always pleased with the results. I have always been surprised at how fast I receive my order. I always get everything I order and an itemized list with handwritten thanks. Prices are good and shipping costs are reasonable, too. Good website - I like the wish list feature. I have tried others, but BCV is my go to vendor.

3 points
 
by skiddlzninjaalmost 10 years agoThat one moderator. You know, the honey guy.

BCV prices are my standard; I buy mostly everything from BCV, so their prices are what I use to gauge other sites.

Best selection of flavors out of the DIY vendors. ECX has more manufacturers, but BCV has the largest collection of flavors by far.

Shipping time is incredible. Order at 10PM, the package is at the USPS origin facility by 6AM the next day.

Great customer service. They do little things that some don't notice, but go a long way, such as combining orders if your forgot something. They do this without having to ask, and without any hassle.

Not sure about problem resolution, never had any problems from them.

They package your order in little baggies with 5 flavors each in them. Usually organized by manufacturer.

Didn't I already answer this?

3 points
 
by 882300almost 10 years ago

I've ordered from a handful of vendors, but BCV is my go-to vendor.

I've rarely encountered anything out of stock.

The shipping is superb; order it today, it's at the origin facility today.

Packaging is great, never received a package that wasn't protected like a nuke.

Pricing is spot on, some of the best I've found. Since they acquired LA, I can't find many reasons to shop elsewhere.

I don't know who Terry is, but he always writes a nice thank you on the packing slip.

I'm only a couple hours down the road from them, so it's nice to support a NC business.

Have never had to contact them for service/problems.

3 points
 
by queuetuealmost 10 years agoProud Sidebar Reader!

Love BCV - prices, selection, quality, shipping time and packaging are all excellent. I love BCV's PET dropper bottles (I wish I could buy them!), and they almost always have what I want in stock.

That being said, I've moved largely to ECX, for one reason: BCV's shopping cart can't be used for long-term planning. I often build up an order over a week or more time. BCV's site will empty my cart randomly. ECX's doesn't.

2 points
 
by ATX-MasterPOalmost 10 years ago

Saving to a cart is tricky for the vendor. Generally speaking, an item saved to the cart also puts an inventory reservation on the onhand stock. Therefore, tying up the inventory available to other shoppers. Allowing you to save a cart for extended periods of time require them to carry more inventory.

I hope that makes sense.

1 points
 
by queuetuealmost 10 years agoProud Sidebar Reader!

While it's possible BCV has a full ERP suite with stock reservation, I'd be surprised since I'm quite sure I've placed items in my cart and then found them unavailable when I went to checkout.

I may be recalling an event at Wizard instead of BCV, but I know I've encountered this situation at ECX, which has a terrible UI to indicate it to the user.

In general, web shops do not hold inventory based on carts, since most users are just tire kickers, actual cart completion figures are about 7% industry wide.

1 points
 
by trecentersalmost 10 years ago

Cart at BVC is based on your website cache on the browser. You can get logged out and accidentally place an item without being logged in and it will clear your cart. . Always need to log in before you place anything has been my best fix for it.

1 points
 
by Apexifiedalmost 10 years agoOne of "The Damned"

I do the same thing but I just started putting it all in my wishlist. Those are saved to your account at pretty much every vendor I can think of. It does seem like they would want to make sure your cart retains all the items you put in it, considering that would entail you spending more money the longer it's saved.

1 points
 
by KITTENKRUSHAalmost 10 years agoOne of "The Damned"

I really hope that they start permanently saving your cart...

3 points
 
by USN420almost 10 years ago

My "go-to" vendor for flavors. Hands down. Like others have said, they set the standard for selection, packaging, customer service, and accuracy.

I've ordered from them numerous times and processing has been fast and 100% accurate. Never a single mistake, which is remarkable given the similarities in many of the flavorings they carry!

  • BCV prices are more than competitive and they are the first place I check when needing a flavor.

  • Best selection of flavors I have found anywhere and they work very hard to keep things in stock.

  • Shipping times and packaging are phenomenal. Every one of my orders has shipped within 24-hours and has been packaged to prevent leaking and damage.

They seem to be very responsive to what their customers need and if they would start carrying Flavorah they could earn all of my DIY money!

3 points
 
by RuntDastardlyalmost 10 years ago

Absolutely love BCV. I placed my very first flavor order with them, and while I've used other vendors since then, lately they're the first place I look because they've been so damn good about getting/keeping things in stock. (I've found if something is out-of-stock, it's usually in that week.)

The prices are competitive and shipping's never been more than a 24 hour out-the-door turnaround window for me.

Orders seem to be very thoughtfully packaged for shipping, and while I've never had a leak per se, I did open a bottle of TFA Pear and find the dripper cap detached. Not a big deal, though.

I'm so glad they recently added LorAnn the the line-up, and if they added Flavorah to the roster, they'd basically be one-stop-flavor-shopping for me! 3 or 5 ml. rebottles of Medicine Flower flavors (or even 10% dilutions) would be awesome, too, but, I realize implementing something like that could be kind of a hassle.

Can't speak to the customer service & response to contact, because I've never had an issues with an order. So, excellent company all around.

3 points
 
by kirktalmost 10 years agoBring on the Diacetyl, baby

Prices are not the lowest, but the selection, in-stock percent, and shipping times are great. One of my go-to vendors.

I wish they would standardize bottle sizes. Seems like every order I get something different.

3 points
 
by bobbysavagealmost 10 years agoExtractor

I order from BCV more than any other vendor.

Their shipping time and packaging are always top notch, as well as their selection. I've never had a problem with Bull City, but they have always been quick to respond to the few questions I've asked.

Their prices are great for the value, and I highly recommend this vendor.

2 points
 
by Skikaalmost 10 years ago

I order from them and have it two days later, at the latest, with free shipping. So that's nice.

3 points
 
by surfishermanalmost 10 years ago

Lets make sure everybody knows that free shipping is only when you reach a certain dollar amount , they don't offer "free shipping" otherwise.

1 points
 
by Skikaalmost 10 years ago

Yes, for sure. I was only remarking on shipping speed. Shipping varies by weight under $75 I think? Usually 3-6 bucks.

1 points
 
by surfishermanalmost 10 years ago

Yup, thanks.

2 points
 
by DrMclovensalmost 10 years agoThe Mad Alchemist
  • Prices- Decent and fair

  • Selection- Pretty damn good on this one 7/10 (would be 8.5/10 but I'm going to include the infamous "out of stock" issues here)

  • Shipping Time (Out the door - don't blame the vendor for UPS or the USPS)- excellent 8/10 (not including out of stock issues here)

  • Customer Service- 9/10! responsive, helpful, spice, and everything nice

  • Order Problem Responses & Resolution- 9/10 (same comment as cust serv.)

  • Packaging- ehh. honestly can't remember how they came...LOL N/A

  • Customer Service & Response to Contact-repetitive topics much? IMO at least. 9/10 again

Overall 8/10

great to deal with, wide selection, great people. being out of stock is the only reason for it not being 9/10.

NOTE: I did not include lack of bulk options in my review. Personally, If you want bulk, go the manufacturer. so much cheaper. than again, if it is hard to get bulk from the manufacturer as a regular consumer, and not an E-Juice manufacturer, I wouldn't really know :(

2 points
 
by surfishermanalmost 10 years ago

Yeah BVC's lightning fast shipping and low prices are why i stay with them . A one day difference in shipping time is huge for me and BVC gets it to me faster than anyone else by far.

I also love that they have "caution signs" around known diketone containing flavorings and carry a lot of diketone free flavorings .

The only negative for me is shipping cost , i live three hours away and the shipping cost is the same as what i would pay when ordering from the west coast vendors.

2 points
 
by PM_YR_MOOSE_KNUCKLEalmost 10 years ago

BCV is my go-to. Prices are very good for 10-30ml. If I'm ordering several 4oz bottles of Capella flavors, I buy direct from CAP – otherwise I order from BCV.

Selection is excellent – I use a lot of FA and INW, and they always have a great variety.

Shipping is crazy fast... always less than 12 hours from ordering, usually much quicker.

Customer service and order response/resolution is excellent. They always seem very eager to please – combining orders, etc.

2 points
 
by LikeTwelveJewsalmost 10 years ago

Shipping and selection is great. Although they could use a bit more lab supplies. Very little experience, but they were excellent my first order from them.

2 points
 
by JustSayNoToDiacetylalmost 10 years ago

BCV is #1. I got some TFA "blueberry extra" in the mail right now (never tried that one).

1 points
 
by ID10-Talmost 10 years ago

I only order from 3 vendors, and BVC is my for sure my favorite overall.

1 points
 
by Fawgmachinealmost 10 years agoMixologist

My favorite vendor besides gremlindiy but they have the cheapest 4oz TFA strawberry I've been able to find!

1 points
 
by Barkenatoralmost 10 years ago

I've had a quality control issue with them regarding the freshness of their flavors and overall inventory management to avoid selling expired product as I received a 4oz bottle of Caps V1 custard that was expired. Also received some cappella's cake batter that was brown. Otherwise I guess their ok

1 points
 
by workerbee41almost 10 years ago

BCV is my go-to. The fact that they offer gift certificates makes holiday present suggestions easy :)

They aren't the cheapest, but they aren't the most expensive. Usually have what I'm looking for in stock compared to other vendors. Friendly handwritten note from whoever is doing the packing/checking. If a bottle looks leaky, it's wrapped separately. Shipping is fast. I like the fact the website has a wishlist. My only complaint is their labels always make me think Flavor Art instead of TFA because it just says Fa :)

Never had a problem with an order so I can't comment on their response.

1 points
 
by o0turdburglar0oalmost 10 years ago

BCV is my #1 go-to vendor.

Fantastic selection, quick shipping, secure packaging, good prices.

They've never made a mistake any of my orders, so can't comment on customer service.

I go to BCV first, and the only time I go elsewhere is when they are out of whatever specific flavoring I'm looking for.

1 points
 
by ReverendSaintJayalmost 10 years agoProud Sidebar Reader!

Prices: Very comparable to ordering straight from the manufacturer, better when you consider that they will repackage into bottle sizes not always available when buying direct.

Selection: Good, often times very good. They have some odd holes here and there (why do you have TFA Koolada but not Menthol?), but you can generally use this vendor for "one stop shopping". My only real complaint is something they can do nothing about, having stopped selling nicotine due to local laws.

Shipping Time: Fast, same day/next day fast. They are also within day-trip distance of me so USPS service time is generally quick too.

Customer Service: I have not yet had an order that I was not completely satisfied with, so I have not yet had to interact with their customer service department. Take that how you will.

Packaging: Flavors, when purchased in 30ml increments, are repackaged into durable child-safe squeeze bottles with professional labels that clearly indicate size, flavor, and vendor. The bottles are my #1 reason to use BCV as they make mixing by weight a breeze, no extra equipment like pipettes or syringes required.

Customer Service & Response: No rating, see above.

1 points
 
by prototrdalmost 10 years agoFrugivore
  • Prices
    I only buy flavors from this company. The prices are comparable to other companies. There's free shipping with 75$ I hardly ever get this much at once though. Shipping prices are the same as other companies. The 4oz prices are comparable and/or better than other shops, including buying from manufacturers directly
  • Selection
    I wish they had flavorah. This is my only complaint about BCV. They have everything else you could ever want though.
  • Shipping Time (Out the door - don't blame the vendor for UPS or the USPS) Great. Fantastic. I've gotten ship notices within 4 hours before.
  • Customer Service
    Thankfully, I haven't had to engage in CS. See Problem Response and Resolution for more info.
  • Order Problem Responses & Resolution
    I had to contact them once for a problem wanting to add a flavor to my order and they combined it. From their site though, it would appear they no longer do this. Just double check your order before you place it and make sure you're happy.
  • Packaging
    They rebottle a lot of their stuff, and I like the bottles they use better than Wiz Labs or Heartland Vapes. They also offer to let you buy in the original packaging when it's practical. It's a good business practice. I haven't had any issues with their bottles. They ziploc plastic bottles in a bundle, bubble wrap glass, and put filler in the box. I had one box that got a hole in it, but it was USPS' fault, I believe. Contents were safe, however.
  • Customer Service & Response to Contact
    Fast response.
  • Other notes
    This is my go-to vendor for flavorings. I have not bought dilutant or nicotine from them. I have occasionally bought bottles from them. I like their shop, and don't see myself moving to another vendor, aside from the occasional order from flavorah since they don't carry it. When the hype train comes by and sells out a flavor, it seems like it takes a while to get back in stock, but that seems to be the same everywhere.
    tl;dr I've really enjoyed ordering from BCV, and will continue to do so.
1 points
 
by cosmosaucealmost 10 years ago

I ordered yesterday and it was here today with free shipping...enough said

1 points
 
by whitaker2472over 9 years ago

It looks like they are starting to carry flavorah now. Alot is out of stock on what I wanted but sure they will get it in shortly

1 points
 
by Burritoclockover 9 years ago

I've place like 3 or 4 orders in the past two weeks, each has been perfect, and arrived quick. I wish I had my first order (went to a different vendor) to do all over again, so I could place it with Bull City instead.

About to place another big (for one hobbyist anyway) order, and it will be with bull city.

Prices are good. Selection is great, and as Flavorah comes on board will be perfect. Shipping is fast, I placed an order on Monday and Wednesday, today on Friday I have received both! I've had no issues, and haven't contacted customer service, which to me is the best customer service.

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