Apology to gremlin diy

submitted almost 10 years ago by mrfreeze81

I'd like to formally apologize to gremlin diy for my earlier post I believe they are doing what they can to get the issue resolved for me in a timely manner. And I will continue to order from them there was miscommunication somewhere along the line and I got frustrated but definitely wanna apologize for that. I don't know how to tag them in this so if someone reads it and knows how please tag em for me

Comments

8 points

by fritobandito32almost 10 years agoMixologist

/u/gremlinjuice

12 points

by CloudAlchemistalmost 10 years agoMixologist

/u/mrgremlin too. Stand up move to put forth a public apology, btw, /u/mrfreeze81

4 points

by mrfreeze81almost 10 years ago

I actually meant for that to get to gremlin diy the company as a whole and to all the people who were involved from my earlier post either from the company or otherwise. Sorry to all of you

5 points

by mgremlinalmost 10 years ago

I do want to apologize as well. Monday work without chugging my caffeine made me a bit sluggish and grumpy this morning. We've got the letter ready to fax anytime :)

That much money being held hostage would make anyone jumpy.

2 points

by jesusbuiltmyboxmodalmost 10 years ago

/u/mgremlin is what you meant I think. ; )

2 points

by CloudAlchemistalmost 10 years agoMixologist

You'd be 100% correct, I'd edit it but since mgremlin is already here, I'll leave my shame up unaltered!

5 points

by kirktalmost 10 years agoBring on the Diacetyl, baby

You should edit or delete your original post.

3 points

by mrfreeze81almost 10 years ago

I'm pretty sure I deleted my original post. It doesn't show on my end anymore

2 points

by queuetuealmost 10 years agoProud Sidebar Reader!

Good job. We'll beat you up later for the initial frustration, for now, thanks for this follow up post.

I've had my bank account drained unexpectedly before, it's no fun.

2 points

by trecentersalmost 10 years ago

Sometimes distributors are human also. "sometimes"

1 points

by mrfreeze81almost 10 years ago

Ya I've been beatin myself up all day over this whole situation. I guess im guilty of being human also and then add a bad monday morning to it and you get 100% jerk, hence the public apology to all the gremlins

2 points

by mrfreeze81almost 10 years ago

They were awesome to still help me out and deal with me being the problem as professionally as is possible to do. Gotta give a big shout out to them for that. Rich and all the staff over there have been super helpful even though I was an asshole about it. If and when there is a next time something like this happens I'll definitely approach it differently. I guess it's a hard lesson learned but that's what it's all about living and learning everyone makes mistakes only this wasn't their mistake and they are still actively helping get it fixed. A1 customer service from gremlin that's for sure.

2 points

by gremlinjuicealmost 10 years ago

Please don't sweat it. :) We hugged it out, We'll get your bank whooped into shape tomorrow. I put this whole thing on them from the beginning anyway. hehe

1 points

by mrfreeze81almost 10 years ago

Thanks I definitely appreciate it

2 points

by trecentersalmost 10 years ago

Everyone gets pissed now and then. Especially when it involves a Nicotine shortage. :)

2 points

by mrfreeze81almost 10 years ago

Update to this. Gremlin went out of their way to help me when i needed it. Definitely referring anyone I can,to the great people over there in Washington they sent a fax to my bank and my bank released my money to me and I was able to go ahead and make the order from them that I needed and pay my bills with the rest if the money, so it all worked out and the people at gremlin diy are just the greatest. Thank you guys so much

1 points

by josh_the_gremlinalmost 10 years ago

It's all good in the gremlin hood!!!

1 points

by MrGremlinalmost 10 years ago

ya not me hope all is well for you folks!!!