I recently ordered a load of flavorings from Bull City Vapor and one of the bottles leaked just a little and they gave me a few samples even though I refused a replacement bottle. Their customer service is outstanding 10/10 would order from them again.
I definitely love to hear that our service is appreciated, and we definitely appreciate all of our customers! We strive for customer satisfaction because if it was not for you guys we would not be here today.
Jeff you and Dave are the shit!!! I'm sure the rest of your company is amazing too but I've only interacted with you two I can't believe how awesome your company is. I'd love to know more about yall. Like how you guys got started and what your plans are for the future. I love learning from people who do what I can only dream of doing. I bet your vape setup is amazing!
Hey, just wanted to say thank you for your service to the community. Yesterday I decided to order all my DIY supplies from your company after it being so highly recommended on reddit. I'm definitely looking forward to getting into a new aspect of one of my favorite hobbies, and I'm glad that you are so active around here and so clearly appreciative of our business.
Thanks!
Do you guys do same day shipping if an order is in early enough?
You guys at bcv are awesome. Placed an order and forgot a couple of flavors needed. Place another order and those guys combined my order and gave me store credit for shipping cost. A+
I made an order the other day after some of the flavorings came back into stock. I got a second email and I ordered more but forgot to comment on it asking to bundle the two together. They messaged me saying they put the two together in the same but AND refunded me the shipping on the one that didn't meet the free shipping requirement. That was my first order from them and I am definitely going be ordering from them in the future because of it!
I had some of those crappy FA 10mL bottles leak in my recent BCV order. However, they were packed segregated in their own zippy bag, and didn't mess up anything else. The way my order was packed was absolutely top-notch.
I also ordered from another vendor a day earlier, and my BCV order reached me the same day, despite being at least 1500 miles farther away.